If you’re having trouble paying your costs, you can apply for financial hardship assistance. You can also apply before you start getting aged care services.
If we grant your claim for assistance, we’ll pay some or all of your costs. How much we’ll pay depends on your situation. We’ll pay this to your aged care provider on your behalf. You’ll be responsible for paying any remaining costs.
If you began getting a Home Care Package before 1 July 2014, you can’t get this financial hardship assistance. However, you can negotiate lower aged care costs directly with your home care provider.
To get this help there are financial hardship assistance eligibility requirements you need to meet.
Financial hardship assistance eligibility
Not everyone can get financial hardship assistance to help with aged care costs. If you can get it, what we cover depends on your situation.
Steps to claim
Complete the following steps to claim aged care financial hardship assistance with the cost of aged care.