Most useful information

1. Contact us
2. Report fraud or an IT security risk

Report a cyber security system risk

How to report cyber security system risks in our online systems.

Freedom of Information - Request to access or change documents form (SI031)

Use this form to make a Freedom of Information (FOI) request to access documents we hold.

1. Managing your money
2. Most useful information

Robodebt refunds

People who paid money back towards an eligible robodebt got a refund of their repayments.

1. Living arrangements
2. Natural disaster

Natural disaster support

Support for people directly affected by a declared natural disaster.

1. How much you can get
2. Dependent or independent

Independent for Youth Allowance as a job seeker

If you get Youth Allowance as a job seeker, there are several reasons we may consider you independent.

1. Living arrangements
2. Natural disaster

Additional help for natural disasters

If you’re affected by a natural disaster, more help is available. This includes community, state and other government support.

1. Parental Leave Pay
2. What can affect your payments

If you work on a day of Parental Leave Pay

Parental Leave Pay is paid for days when you’re not working.

Accessibility for Express Plus Centrelink and Child Support mobile apps

Our online account and mobile app services must be accessible and designed to meet the needs of everyone.

1. Employment income reporting
2. When to report

Unscheduled reporting

If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.

1. Top payments
2. Parental Leave Pay

How to claim Parental Leave Pay

You can complete these steps to claim Parental Leave Pay. Before you start, check if you can get it.