When you call Centrelink phone self service
When you call, have both your Customer Access Number (CAN) and PIN, if you haven't created a voiceprint.
Express Plus Centrelink mobile app help guides
If you need help with your Express Plus Centrelink mobile app, read the online guides.
Executor/Administrator Request for information form (SS524)
Use this form to request information from us regarding a deceased person.
Changes to your circumstances and aged care costs
We need to know about changes to your circumstances within 28 days of the change occurring.
Diagnosed, reasonably treated and stabilised for Disability Support Pension
Your medical condition must be diagnosed, reasonably treated and stabilised to meet the Disability Support Pension (DSP) general medical rules.
Who can get Utilities Allowance
You get this allowance if you get certain payments from us. You don’t need to apply for it.
Contact us to get help using the Express Plus Centrelink mobile app
If you need more help read our online guides or call us.
What happens when your child turns 15
When your child turns 15, there are some changes for your and your child’s Medicare cards.
Aged care calculation of your cost of care if you get an income support payment
We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.
Documents you need to provide to give an Assurance of Support
There are important documents you need to give us to provide an Assurance of Support.