Annual circumstances review

We review you and your child’s circumstances at the end of each year. We do this to check if you can keep getting Assistance for Isolated Children.

What the review is

We’ll send you a letter in October asking you to review you and your child’s circumstances.

We use the information you give us to make sure we pay you the right amount in the following year.

What you need to do

Complete the form attached to the letter and return it to us within 28 days of the date in the letter. Incomplete forms will delay the processing of your review.

We may ask you to give us supporting documents as evidence of your situation. You need to submit these with your completed form or your review may be delayed.

If your Centrelink online account is linked to myGov, sign in now to upload a photo or scan of the form.

Sign in to myGov

You can also use the Express Plus Centrelink mobile app.

If you can’t upload it, you can do one of the following:

If you have lost your form or didn’t get one, you can phone us on the Centrelink Assistance for Isolated Children line, to complete your review over the phone.

What happens if you don’t do the review

You need to do the review within 28 days of the date in the letter. Your payment will stop if you don’t complete and send us your form before 31 December.

If you send us your form after 31 December, we may be able to restart your payment.

Extended deadline for reviews

You can still complete the review at any time in the year after your deadline. You have until 1 March of the year after that to send it to us. That means you have 14 months after the review deadline we gave you to complete the review.

We may even be able to back pay you if you remain eligible during this time. If you don’t do the completed review within this time, you’ll need to make a new claim.

Page last updated: 12 May 2023.
QC 55600