What happens if your Centrelink payment summary changes
If there’s a change to your payment summary details, we’ll send you a letter to let you know. The letter will tell you what payment summary detail changed and the tax year it’s for.
When you get lump sum compensation
If you get lump sum compensation, it can affect income support payments you get from us.
What’s on your Centrelink payment summary
Your payment summary shows most of your taxable and non-taxable payments the Australian Taxation Office (ATO) need to know about.
Additional help for natural disasters
If you’re affected by a natural disaster, more help is available. This includes community, state and other government support.
Accommodation and renting
Find out what help you can get from us when you’re renting.
How we use adjusted taxable income
What you claim determines how we work out your adjusted taxable income.
Check your Income Bank balance
You can check your Income Bank balance online.
Home Equity Access Scheme partnered application form (SA310)
Use this form if you have a partner and are applying for loan payments under the Home Equity Access Scheme.
What you can do on your Express Plus Centrelink mobile app
You can use the Express Plus Centrelink mobile app to check and update your information.
When and where to find mobile service centres
Our mobile service centres (MSCs) travel around Australia, stopping to provide services in rural and regional communities.