Most useful information

Updating parental income details

You’ll need to update your income details if you or your child get a letter from us asking for these.

1. Accessing our services
2. Self service

Help for myGov, online accounts and mobile apps

Guides to help you use myGov, Centrelink, Medicare and Child Support accounts and Express Plus mobile apps.

1. Accessing our services
2. Contact us

Complaints and feedback

We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.

1. Self service
2. Help for myGov, online accounts and mobile apps

myGov online help guides

If you need help linking your Medicare, Centrelink or Child Support online account to myGov, read our online guides.

1. Contact us
2. Complaints and feedback

Submit a complaint or provide feedback online

You can submit a complaint or provide feedback about our services through your online account or directly to us.

1. Accessing our services
2. Forms

Centrelink forms for individuals

Centrelink forms for individuals in alphabetical order.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Add a nominee

Instructions on how to add a nominee using your Centrelink online account.

1. ABSTUDY
2. High school, university or other higher education students

ABSTUDY for full time higher education study

There’s ABSTUDY support for Aboriginal and Torres Strait Islander students doing an approved higher education course full time.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.