Most useful information

The pages voted most useful by other website visitors.

  1. Death of a loved one
  2. Most useful information

Executor/Administrator Request for information form (SS524)

Use this form to request information from us regarding a deceased person.

  1. Home Equity Access Scheme
  2. How to manage your loan

Change of circumstances for loans under the Home Equity Access Scheme

You must tell us if any of your circumstances change when you have a loan under the Home Equity Access Scheme.

  1. What your commitments are
  2. Travel outside Australia

When and how to tell us about overseas travel if you get JobSeeker Payment

When you get JobSeeker Payment, you should always tell us if you’re leaving Australia.

  1. Pension Bonus Scheme
  2. How much you can get

Things that affect your payment

There are a number of things that can affect your payment.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence

To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.

  1. Explanations and formal reviews
  2. Explanations and formal reviews of a Centrelink decision

When you can apply for a formal review of a Family Tax Benefit decision

Find out when you can apply for a formal review of a Family Tax Benefit decision.

  1. Child Care Subsidy
  2. How to manage your payment

If your child is enrolled in multiple child care services

If your child attends multiple child care services, you can choose the amount of hours we pay to each service.

  1. Living arrangements
  2. Going overseas

When you’re returning to Australia from overseas

Requirements for returning home from overseas that may affect you.

  1. Carer Payment
  2. How to keep your payment

Travel outside Australia rules for Carer Payment

There are rules about when you can get Carer Payment when you or the person you care for travel outside Australia. You must meet the Carer Payment rules at all times.

  1. Special Disability Trusts
  2. How it works

The principal beneficiary of a Special Disability Trust

To be eligible to be a principal beneficiary of a Special Disability Trust, the person with a disability must meet the definition of severe disability.

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Page last updated: 16 July 2026.
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