Most useful information

The pages voted most useful by other website visitors.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

  1. Centrelink self service
  2. Express Plus Centrelink mobile app

How to download and set up the Express Plus Centrelink mobile app

You can download and set up the Express Plus Centrelink mobile app on your mobile or tablet.

While you wait for a Centrelink claim outcome

There’s support while you wait to find out about your Centrelink claim outcome.

  1. Accessing our services
  2. Forms

How to use our forms

Learn how to fill in and sign our forms.

  1. Top payments
  2. Commonwealth Seniors Health Card

Who can get a Commonwealth Seniors Health Card

You can get a Commonwealth Seniors Health Card if you meet certain conditions.

  1. Centrelink self service
  2. Centrelink online account

What details you can view and update using your Centrelink online account

You can view, update or add information using your online account.

  1. Aged care calculation of your cost of care
  2. How to manage your aged care costs

Update your details if you get help with aged care cost of care

If there are any changes to you or your partner’s details, you need to let us know within 28 days.

  1. Relationship changes
  2. Making it official

Using a referee to verify your relationship status

We may need to ask a third party, a person we call a referee, to verify your relationship status. We’ll tell you when we need referee details.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

Employment income

This is pay you get for work you've done for an employer.

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Page last updated: 12 December 2024.
QC 60800