Most useful information

The pages voted most useful by other website visitors.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Top payments
  2. Carer Payment

Who can get Carer Payment

To get Carer Payment, both you and the person you provide care for need to be eligible.

  1. Top payments
  2. Age Pension

How to claim Age Pension

Complete the following steps to claim Age Pension.

  1. Family Tax Benefit
  2. Who can get it

Family Tax Benefit Part A eligibility

We pay Family Tax Benefit (FTB) Part A per child. The amount we pay you depends on your family’s circumstances.

  1. Accessing our services
  2. Self service

Create an online account

To manage your information online, create a myGov account and link your Medicare, Centrelink or Child Support online account.

Centrelink

We have payments and services to support you.

  1. Contact us
  2. What changes you need to know or tell us about

Customer service changes

Sometimes there may be changes to our service delivery. This can be because of a natural disaster, public holiday or system maintenance.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

  1. Higher education
  2. Most useful information

Compensation and damages form (MOD C)

Use this form to let us know about compensation you’ve already received, you’re getting now, or you’re about to get.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

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Page last updated: 12 December 2024.
QC 60800