Most useful information

The pages voted most useful by other website visitors.

  1. Who can get it
  2. Income and assets test

Income test for Carer Payment

Your income can reduce how much we pay you. We use the pension income test to assess Carer Payment.

  1. Managing your money
  2. Most useful information

Claim for Special Employment Advance form (SU514)

Use this form to claim a special employment advance.

  1. Centrelink self service
  2. Electronic messaging

Who can use electronic messaging

You don’t need to have an online account to use electronic messaging.

  1. Getting aged care services
  2. Most useful information

Support at Home calculation of your cost of care form (SA456)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. Special Benefit
  2. Who can get it

Income and assets test for Special Benefit

We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.

  1. Centrelink self service
  2. Centrelink letters online

Managing Centrelink letters online

Your options and obligations for Centrelink letters online.

  1. Contact us
  2. What changes you need to know or tell us about

Change of circumstances if you get a Centrelink payment

It’s important to tell us if your circumstances change if you get a Centrelink payment, plan to claim a payment, or owe us money.

  1. Family Tax Benefit
  2. How to manage your payment

Support for grandparent carers

If you’re a grandparent providing ongoing care for your grandchild, there’s support and payments available to help you.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

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Page last updated: 16 July 2026.
QC 60800