How to contact us

We have Financial Information Service (FIS) Officers to help you.

Talk to us

You can talk with us:

If you get a payment from us, you can call us on the same number you use to call Centrelink. If you don’t get a payment from us, you can call us on the Centrelink Older Australians line. Say ‘Financial Information Service’ when asked why you’re calling.

If you join our free financial webinars live, you can also ask us questions during the event using the chat function.

Bring someone with you

You can bring someone with you when you visit us.

You can also arrange for someone else to speak to us for you. You must give them authority to do this.

If you’re a member of a community group you may be able to have a FIS Officer visit to speak to your group.

Page last updated: 13 March 2024.
QC 43266