Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
Waiting periods
You may have to wait before your payments start.
Updating your relationship status
You need to tell us when you become a member of a couple or end a relationship. This is to make sure you get paid correctly.
How to claim a payment under a social security agreement if you’re in another country
The steps to claim under a social security agreement if you’re claiming in another country.
Which countries have international social security agreements with Australia
Australia has agreements with a number of countries to share responsibility for social security coverage.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
Someone to deal with us on your behalf about the Home Equity Access Scheme
You can have an authorised representative deal with us on your behalf about the Home Equity Access Scheme.
Understanding your work hours summary
How to understand your work hours summary in your Centrelink online account.
Set your notifications for Centrelink letters online
You’ll get an SMS or email to let you know when you have a new letter.
Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.