Avoid and report scams
There are things you can do to protect yourself from scams and identity theft. You can report Services Australia scams to us to help protect others.
Types of scams
If a scammer gets your personal information, they can use it to access your online accounts where they can start stealing your information, identity, and money.
How to prove your identity for natural disaster support
You may need to prove who you are when claiming a natural disaster payment.
When to claim JobSeeker Payment
When you can submit your JobSeeker Payment claim depends on your situation. You may be able to start your claim early.
When to claim Youth Allowance for job seekers
When you can submit your claim for Youth Allowance for job seekers depends on your situation. You may be able to start your claim early.
What your Centrepay rights and obligations are
As a Centrepay user, your rights and obligations include giving consent, privacy, knowing who to contact if things go wrong and understanding your consumer rights.
Centrepay complaints and feedback
Find out how you can make a complaint or give feedback about Centrepay.
May 2024 Bamyan, Afghanistan shooting for Australian Victims of Terrorism Overseas Payment open for claims
Forms to claim the Australian Victim of Terrorism Overseas Payment (AVTOP) for the May 2024 Bamyan, Afghanistan shooting.
May 2024 Bamyan, Afghanistan shooting - Australian Victim of Terrorism Overseas Payment - Secondary Victim for a child younger than 16 years form (AV088)
Use this form to claim for the Australian Victim of Terrorism Overseas Payment for a child younger than 16 years who is a close family member of a person who died as a direct result of the May 2024 Bamyan, Afghanistan shooting.
May 2024 Bamyan, Afghanistan shooting - Australian Victim of Terrorism Overseas Payment Health Professional or Allied Health Professional Report form (AV089)
Use this form to help us determine eligibility for the Australian Victim of Terrorism Overseas Payment for the May 2024 Bamyan, Afghanistan shooting.