Most useful information

The pages voted most useful by other website visitors.

  1. Who can get it
  2. Getting a medical certificate

What happens when you give us a medical certificate for Youth Allowance for students and apprentices

We use your medical certificate to work out if you need an exemption from your full time study or apprenticeship requirements for a certain time. This is so you can keep getting Youth Allowance as a student or an Australian Apprentice.

  1. Reviews
  2. Income Stream Reviews

Income Stream Reviews for the Compliance program

We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.

  1. Top payments
  2. Child Care Subsidy

How to balance your payment for Child Care Subsidy

We compare your income estimate with your actual income at the end of each financial year. This is how we check you got the right amount.

  1. Top payments
  2. Family Tax Benefit

How to balance your payment for Family Tax Benefit

We compare your income estimate with your actual income at the end of each financial year. This is how we check you got the right amount.

How to upload a medical certificate

Instructions on how to upload and submit a medical certificate using your Centrelink online account or the Express Plus Centrelink mobile app.

  1. Special Benefit
  2. How to keep your payment

Getting a medical certificate for Special Benefit

If you get Special Benefit and can’t work or study for a short time you may need to give us a medical certificate.

  1. How to keep your payment
  2. Getting a medical certificate

What happens when you give us a medical certificate for Special Benefit

We use your medical certificate to work out if you need an exemption from your mutual obligation requirements for a short time. This is so you can keep getting Special Benefit.

  1. Early release of superannuation
  2. How to apply

If you disagree with a decision about early release of superannuation

We can’t change or review decisions by your super fund or the Australian Taxation Office (ATO) if they decide not to release your super early. You’ll need to contact them.

  1. Contact us
  2. Find us

Video chat appointments

Learn about video chat appointments for My Aged Care, Financial Information Services (FIS), Farm Household Allowance (FHA), or student or job seeker matters.

  1. Essential Medical Equipment Payment
  2. How to claim

Supporting documents for the Essential Medical Equipment Payment

When you claim the Essential Medical Equipment Payment (EMEP), we’ll ask you for some documents to support your claim.

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Page last updated: 16 July 2026.
QC 60800