Medicare online account help - Link Medicare to myGov with your Medicare card

How to link Medicare to your myGov account if you’re listed on a Medicare card.


If you’re not enrolled in Medicare, you won’t be able to link it to your myGov account. Find out how to enrol in Medicare.

We’ll ask you for some details to make sure we match the correct Medicare record to your myGov account.

They can include your:

  • Medicare card number
  • Medicare claiming history
  • bank account details registered with Medicare.

Make sure you have this information ready before you begin.

Find out how to replace your Medicare card.

If you have a question about using myGov, you can ask the myGov digital assistant. Go to the myGov website, select Ask a question and type your question. The digital assistant will answer your question.

Watch our video on how to link Medicare to myGov using a Medicare card.

Step 1: sign in to myGov

Go to myGov and sign in.

Select either:

  • Services
  • Link your first service.

Select Medicare from the list.

We may ask you to agree to myGov storing your personal information. This will happen if you're linking to Medicare, the Australian Taxation Office or Centrelink for the first time.

Select I agree to accept myGov storing your personal information.

Select I’m listed on a Medicare card, then select Next.

Step 2: enter your personal details

We’ll ask you to enter your:

  • Medicare card number
  • Individual Reference Number
  • name
  • date of birth
  • address.

Select Next.

We'll ask you to answer some questions specific to you. This is to make sure we match the correct Medicare record to your myGov account.

The questions are about details given to Medicare in the past.

They can include:

  • your Medicare card expiry date
  • your banking details recorded in Medicare
  • details about your last doctor’s appointment.

Answer the questions, then select Next.

You've now linked Medicare to your myGov account.

You can select:

  • Medicare to go to your Medicare online account
  • Home to go to your myGov homepage.

For your privacy and security, select Sign out when you've finished using your myGov account.

Page last updated: 21 April 2021