Express Plus Centrelink mobile app help - job seekers - report employment income

Instructions on how to report your employment income and Job Plan requirements using the Express Plus Centrelink mobile app.

There are changes to claims and your obligations due to coronavirus (COVID-19). This includes changes to waiting periods, the income test, what you need to give us, and your obligations. We’ve suspended participation requirements for Disability Support Pension. We’ve also paused a range of Centrelink debt raising and recovery activities.

 
You must report your income, even if it is $0, to get your payment.

The screenshots in this guide are from an iOS device. Some screens may look different if you’re using an Android device.

There are things you must do to keep getting your payment and increase your chance of finding work. This includes meeting your Job Plan requirements.

Read more about mutual obligation requirements.

You need to report on or after your reporting date, you can’t report early. To avoid delays with your payment, you must report by 5 pm local time on your reporting date.

Step 1: get started

Select Reporting from Tasks, or Report from Frequently used on your home screen.

Select Start.

step 1b

The Employment screen displays your:

  • current reporting period
  • next report due date
  • employment status.

Select:

  • Report income to begin your report
  • Future reporting periods to view up to 12 weeks of your future reporting periods.

If you or your partner are receiving JobKeeper Payment from your employer, you must report the full amount received as earned income.

To report, select Earned $0.00 and worked 00:00hrs and go to Step 2.

If you didn't earn any income, select the Tick icon and go to Step 6.

If you used the timesheet to record your income during your reporting period, select the calendar icon. We'll ask if you want to import the information you entered. Select YES.

To find out how to use the timesheet to report your income as you earn it, go to Step 4.

If you need help, select the 3 dots, then the question mark icon.

Step 2: add new employer

If your employer is on the list, go to Step 3.

You need to add your employer’s details before you can report your income from them.

To add an employer, select the plus icon.

Step 2a illustration

There are 2 ways to find your employer. Enter either your employer’s:

  • 11 digit ABN (Australian Business Number)
  • Business name.

Then select the tick icon to search.

Step 3: report employment income

Select the employer you want to report income from.

You’ll need to report income earned for the reporting period shown at the top of the screen.

Step 3a illustration

Step 3b illustration

Enter the amount of income you earned for the reporting period.

This is the gross amount you earned before tax for the reporting period.

step 3c illustration

You also need to tell us how many hours you worked during the reporting period. Enter your work Hours to the nearest hour. Select the tick icon.

For example, if you worked 3.1 hours you would enter 3.

step 3d illustration

If you need to change the details, select the cross icon to start again.

If the details are correct, select the tick icon.

Step 3e illustration

If you or your partner have more than 1 job, you need to report income for each employer.

Go to Step 5 to report your requirements if you have a Job Plan.

Go to Step 6 to review and submit the information if you don’t have a Job Plan.

Step 4: use the timesheet

The timesheet can help you record your income as you earn it. You can’t use the timesheet to record your partner’s income.

Select More.

Select Timesheet.

screenshot step 4b

Select the day you worked.

You need to add any new employers before you use the timesheet to record income from them. To add a new employer, go to Step 2.

Make sure all your employers are on the list.

Select your employer from the list, then the plus icon.

screenshot step 4d

Enter the time worked, in hours and minutes. Select the minus or plus icons if you need to change the details.

screenshot step 4e

Select the tick icon.

screenshot step 4f

Enter your Hourly rate in Australian dollars and cents, including the decimal point.

Your Hourly rate is your gross amount before tax.

When you’re finished, select the tick icon.

screenshot step 4g

Select Close.

screenshot step 4h

A dot will display next to the day that you added information.

To add details for another day, select a new date. Enter the Hourly rate and Time worked for that date.

When you’re finished, select More.

Select the Home icon to go back to your home screen.

If you're finished, go to Step 7 to sign out.

screenshot step 4j

Step 5: update Job Plan requirements

You need to tell us if you’ve met your Job Plan requirements for your reporting period.

If you’ve met your Job Plan requirements, select Yes, then the tick icon.

Go to Step 6 to review and submit the information you’ve given us.

If you haven't met your Job Plan requirements, select No, then the tick icon.

If you haven’t met your Job Plan requirements, we’ll tell you your report can’t be completed.

Select either:

  • Contact us to phone us and report straight away
  • Not now if you want to contact us later.
It’s important that you contact us before 5 pm on your reporting day. Otherwise you may not get your payment on time.

Select the home icon to go back to the Employment screen.

Select Home to go back to your home screen, then go to Step 7 to sign out.

Step 6: review and submit

Your reported earnings will display. To submit your report, select the tick icon.

Read the declaration. If you understand and agree with the declaration, select I accept and submit.

Select OK.

Get your receipt

We’ll give you a receipt to let you know you’ve successfully submitted your report. Please keep the Receipt ID for your records.

Your receipt will also include your or your partner’s next payment.

Select the home icon to go back to the Employment screen.

Select YES.

Select Home to go back to your home screen.

Step 7: sign out

For your privacy and security, sign out when you’ve finished using the app.

To sign out, select More, followed by Sign out.

screenshot step7a

screenshot step 7b

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 11 May 2020