Express Plus Centrelink mobile app help - job seekers - report employment income

As a job seeker, follow this guide to report your employment income and Job Plan requirements using the Express Plus Centrelink mobile app.

 

You can report your income in English, Arabic, Chinese, Persian (Farsi) or Vietnamese. To do this, change the language setting on your device. You need to do this before you open the app. To get help, go to your device manufacturer’s website.

You need to report the gross income your employer paid you and your partner in your reporting period. Your gross income is the amount your employer pays you before tax and other deductions. You can find your gross pay amount on your payslip.

You need to submit your report on or after your reporting date.

Although you can’t submit your report early, you can add and save your and your partner’s paid income. You can do this during your reporting period.

To avoid delays with your payment, you must submit your report by 5 pm local time on your reporting date. Read more about employment income reporting.

There are other things you need to do to keep getting your payment. Read more about mutual obligation requirements.

The screenshots in this guide are from an iOS device. Some screens may look different if you’re using an Android device.

Step 1: get started

If you’re subscribed to notifications, you should get an alert on your device to let you know when you’re due to report. Select the alert and sign in to the app to go to the Report employment income service.

If you aren't subscribed to notifications, select Report from Tasks or Frequently used on your home screen.

In this example, we’ll select Report from Frequently used.

The Employment screen will show your:

  • current reporting period
  • next report due date
  • employment status.

Select:

  • Report income to begin your report, update or add new employment income details
  • Previous reports to view or update up to 6 of your past reports
  • Future reporting periods to view up to 6 of your future reporting periods.

If your employer reports through Single Touch Payroll, we’ll pre-fill their name and Australian Business Number (ABN). You can confirm if you work for them. We won’t ask about your partner’s employer.

If you need help, select the question mark icon.

Then select Next.

Sometimes, employers may have a different trading name to their registered business name. If you don’t recognise the employer name, we’ll show alternative business or trading names of the employer.

Select:

  • Yes if you work for the employer shown and we’ll add them to your record
  • No if you don’t work for the employer shown and we won’t add them to your record.

Then select Next.

If you’ve already told us about your employer, select them from the list. We can then match the right records and you won’t have duplicates.

If they’re not in the list, select None of the above.

Then select Next.

If you selected None of the above, type in your employer’s name.

Then select Next.

Select OK to save your changes and proceed.

You have 2 options to report your or your partner’s paid income. You can either:

  • submit your report on the date it’s due
  • add, edit and save income during your reporting period and submit your report on the date it’s due.

The Employment diary is no longer available.

If you previously used the Employment diary to record your income as you earnt it, you can still:

  • add and save paid income and hours during your reporting period
  • come back on your reporting day and submit your report using the paid income and hours worked you’ve already saved.

Select Add pay in Gross employment income.

You need to include:

  • any income you were paid in the reporting period
  • any income your partner was paid in the reporting period
  • any income your employer back paid you or your partner
  • the hours both you and your partner worked.

If you’re waiting for back pay, don’t report this as income until you get it.

If you need help, select the question mark icon.

If your employer appears on the list, select Next and go to Step 3.

If your employer doesn’t appear on the list, select Add employer and go to Step 2.

Select Manage employers to remove an employer.

Step 2: add new employer

You can add a new employer for you or your partner.

Enter your employer’s ABN (Australian Business Number). You can find this on your payslip.

Then select Next.

If you can’t find your employer’s ABN, leave this field blank and select Next.

Enter your Employer name, then select Next.

In this example, the employer's name is Online Shop.

Your new employer will appear on the Select employer screen.

Step 3: report employment income

Select the employer you want to report income from, then select Next.

You’ll need to report the gross income you were paid for the reporting period.

In this reporting period, if you or your partner:

  • got paid more than once by the same employer, you’ll need to add each pay separately
  • have more than one job, you’ll need to add the income you got from each employer separately.

Enter the Gross amount paid, before tax and deductions. You can find this on your payslip. Use Australian dollars and cents, including the decimal point.

Select the calendar icon and choose the date your employer paid you, as stated on your payslip. This date can be different to when you get your payment in your bank account.

Then select Next.

Select Yes or No to tell us if this pay includes any back pay.

Then select Next.

Select Yes or No to tell us if this pay period is longer than a fortnight.

Then select Next.

A summary of the information you’ve given us will appear.

Your total income will show in Gross employment income under My pay.

If you’ve reported your partner’s income that will be under My partner’s pay.

On this screen, you can select any of these:

  • Add pay if you have more than one job, to enter income from a different employer for you or your partner.
  • Add pay if you got paid more than once by the same employer for you or your partner.
  • the arrow icon to change or remove the details you’ve given us for you or your partner.

Select Add hours to tell us the hours you or your partner worked for each employer during the reporting period.

Choose your employer from the list, then select Next.

Enter the total Hours you worked during the reporting period, to the nearest hour. For example, if you worked 2.5 hours, enter 3. This can be different to the hours recorded on your payslip.

Then select Next.

If you or your partner worked for more than one employer, select Add hours to enter hours for other employers.

Review each section to make sure it’s correct.

If you have a Job Plan, go to Step 4 to report your requirements.

If you don't have a Job Plan, go to Step 5 to review and submit your information.

Step 4: Job Plan requirements

You need to tell us if you’ve met your Job Plan requirements for your reporting period.

If you’ve met your Job Plan requirements, select Yes, then Next.

Go to Step 5 to review and submit the information you’ve given us.

If you haven’t met your Job Plan requirements, select No, then Next.

If we assess you as exempt from mutual obligation requirements in some family situations, select the reason you didn’t meet your Job Plan requirements for this reporting period.

Then select Next.

Read the information about mutual obligation requirements, then select OK.

If you haven’t met your Job Plan requirements, you may not be able to complete your report.

We’ll tell you if your update failed. If it did, you’ll need to phone us to complete your report.

Select Finish to go back to your home screen, then go to Step 6 to sign out.

Step 5: review and submit

If your details are correct, select Ready to submit.

Read the declaration. If you understand and agree with the declaration, select I accept.

Get your receipt

We’ll give you a receipt when you submit your report.

Move down the screen to view more receipt details. Make a note of the Receipt ID for your records.

Your receipt will include:

  • your or your partner’s next payment
  • your working credit balance
  • your next reporting date
  • a summary of your report details
  • information you need to know based on your circumstances.

Select Finish to go back to the Employment screen.

Select Home to go back to your home screen.

Step 6: sign out

For your privacy and security, sign out when you’ve finished using the app.

To sign out, select More.

Then select Sign out.

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 2 August 2021