Express Plus Centrelink mobile app help - job seekers - report employment income

Instructions on how to report your employment income and Job Plan requirements using the Express Plus Centrelink mobile app.

 

You can report your income in English, Arabic, Chinese, Persian (Farsi) or Vietnamese. To do this, change the language setting on your device. You need to do this before you open the app. To get help, go to your device manufacturer’s website.

You must report your income, even if it is $0, to get your payment.

The screenshots in this guide are from an iOS device. Some screens may look different if you’re using an Android device.

There are things you must do to keep getting your payment and increase your chance of finding work. This includes meeting your Job Plan requirements.

Read more about mutual obligation requirements.

You need to report on or after your reporting date, you can’t report early. To avoid delays with your payment, you must report by 5 pm local time on your reporting date.

Step 1: get started

Select Report from Tasks or Frequently used on your home screen.

In this example, we’ll select Report from Frequently used.

Select Start.

The Employment screen will show your:

  • current reporting period
  • next report due date
  • employment status.

Select:

  • Report income to begin your report
  • Previous reports to view up to 5 of your past reports

  • Future reporting periods to view up to 12 weeks of your future reporting periods
  • Update employment income to go directly to your Centrelink online account in your mobile internet browser.

If you select Update employment income, you can:

  • update variable employment income details for the current reporting period and up to 6 previous ones
  • update or add new, regular ongoing employment details.

If you or your partner get JobKeeper Payment from your employer, you must report the full amount as earned income.

If you need help, select the question mark icon.

To report, select the arrow icon.

If you didn’t use the Employment Diary to record your income, go to Step 2 for reporting instructions.

If you used the Employment Diary to record your income during your reporting period, select Import from Employment Diary.

We'll ask if you want to import the information you entered. Select Yes.

To learn how to use the Employment Diary to report your income as you earn it, go to Step 4.

Step 2: add new employer

If your employer is on the list, go to Step 3.

You need to add your employer’s details before you can report your income from them.

To add an employer, select Add employer.

There are 2 ways to find your employer. Enter either your employer’s:

  • 11 digit Australian Business Number ABN
  • Business name.

Then select Done to continue.

Step 3: report employment income

Select the employer you want to report income from.

You’ll need to report income earned for the reporting period shown at the top of the screen.

Enter the gross amount of income you earned for the reporting period.

The gross amount is what you earned before tax.

You also need to tell us how many hours you worked during the reporting period. Enter your Hours worked to the nearest hour, then select Done.

For example, if you worked 2.2 hours you would enter 2.

If you no longer work for this employer, select Remove employer to delete it.

If you or your partner have more than 1 job, you need to report income for each employer.

Go to Step 5 to report your requirements if you have a Job Plan.

Go to Step 6 to review and submit the information if you don’t have a Job Plan.

Step 4: use the employment diary

The Employment Diary can help you record your income as you earn it. You can’t use it to record your partner’s income.

Select More.

Select Employment Diary.

Select the date you worked.

Your main employer shows first. You can select other employers from the list or Add employer to enter a new one.

Select your Employer, then enter the Gross hourly rate and time worked, in Hours and Minutes.

When you’re finished, select Save.

A dot will display next to the day that you added information.

To add details for another day, select a new date. Enter the Gross hourly rate and Time worked for that date.

When you’re finished, select Close.

Select the Home icon to go back to your home screen.

If you're finished, go to Step 7 to sign out.

Step 5: update Job Plan requirements

Due to COVID-19, there are temporary changes to this requirement. Read more about Mutual obligation requirements.

Go to Step 6 to review and submit the information you’ve given us.

Step 6: review and submit

Your reported earnings will display.

If your details are wrong, select the arrow icon to change them.

If your details are correct, select Done.

Select Ready to submit.

Read the declaration. If you understand and agree with the declaration, select I accept.

Get your receipt

We’ll give you a receipt to let you know you’ve submitted your report.

Select Update report if you made a mistake and need to change the income you reported. You can do this for up to 6 of your past reporting periods. You’ll be taken directly to your Centrelink online account in your mobile internet browser to do this.

Move down the screen to view your receipt details. Please make a note of the Receipt ID for your records.

Your receipt also includes:

  • your or your partner’s next payment
  • your working credit balance
  • your next reporting date
  • a summary of your report details
  • documents you may need to give us.

Select Finish to go back to your home screen.

Select Home to go back to your home screen.

Step 7: sign out

For your privacy and security, sign out when you’ve finished using the app.

To sign out, select More, followed by Sign out.

View other online account and Express Plus mobile app guides and video demonstrations about using your online account.

Page last updated: 6 August 2020