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Changes to Income Compliance Program

29 May 2020

You may get a refund on repayments you made to your income compliance debt.

On 1 June 2020, we’ll revalue our customers’ financial assets

29 May 2020

We’ll revalue market linked investments, shares and securities to ensure we’re paying you the correct amount.

5 common reasons why student claims get rejected

29 May 2020

Learn about the common reasons why student claims get rejected and how you can avoid this outcome.

Unsure about what you can get? Use the Payment and Service Finder

29 May 2020

The Payment and Service Finder can help you find a student payment or a service that you need.

Tips for reporting your employment income online

26 May 2020

Reporting your income is quicker with our new online services.

Have you changed how much you study?

22 May 2020

Let us know if you’ve dropped a subject or stopped studying. Your payment may change.

Don't miss out on FTB or CCS for 2018-19

22 May 2020

Confirm your 2018-19 income now for Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

Are you getting the Student Start-up Loan?

18 May 2020

If you’re getting a student payment, you may also choose to get the Student Start-up Loan.

Payments for older Australians who can’t get Age Pension

15 May 2020

There’s other help available if you can’t get Age Pension due to your income or assets.

New to child care?

13 May 2020

If you’re new to child care, you may want to get Child Care Subsidy when it starts again.

We have information about finances during coronavirus (COVID-19)

12 May 2020

The Financial Information Service (FIS) can help you make informed decisions about your finances.

Reporting income from JobKeeper payment

7 May 2020

If you or your partner get income from JobKeeper payment, you must report it to us if you also get an income support payment.

Are you overseas or planning to travel outside Australia?

6 May 2020

There are some things you need to know about how the Coronavirus has affected overseas travel.

18 to 25? Find out how your age determines your independence

4 May 2020

You may feel independent at 18 or 21. But if you’re claiming a student payment we look at other factors as well as your age.

Online is the way to go for students reporting income

1 May 2020

If you’re getting a student payment from us and you’re working, we expect you to report your income each fortnight.

Reporting your income for the first time

1 May 2020

Before we can make your first payment, you need to report your income, even if it’s 0.

The easiest way to claim a payment is online

1 May 2020

You don’t need to call or visit a service centre to establish your identity and claim a payment.

Update your family income estimate for the 2020-21 financial year

30 April 2020

This will help make sure you get the right amount of Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

Check your Centrepay deductions are going to businesses that are still open

30 April 2020

Remember to review your Centrepay deductions and adjust them to match the services you’re getting.

Why Carer Payment is probably the right payment for you

23 April 2020

Staying on Carer Payment may be better for you than changing to JobSeeker Payment.

Changes for job seekers who already get a payment from us

22 April 2020

We’ve made some temporary changes to your requirements and payment.

Time’s almost up to claim Family Tax Benefit (FTB) as a lump sum

20 April 2020

If you don’t claim FTB for the 2018-19 financial year by 30 June 2020, you’ll miss out.

We’ve closed some of our service centres due to COVID-19

16 April 2020

You should only visit a service centre if you’re well and don’t have any other choice.

We’re relaxing the income test for JobSeeker claims

14 April 2020

This is part of the Government’s commitment to temporarily expand access to income support.

We’re pausing some debt activity during the coronavirus pandemic

8 April 2020

During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.

We’re changing some rules to make it easier to claim a payment

7 April 2020

There’s new rules to help you get a payment from us if you’ve lost your job due to coronavirus.

Extra payments for students and apprentices due to coronavirus

6 April 2020

You’ll get extra payments, if you’re getting Youth Allowance, Austudy or ABSTUDY Living Allowance.

Older Australians impacted by coronavirus (COVID-19)

1 April 2020

If you’re an older Australian affected by coronavirus, there’s payments you can get to help.

Why Disability Support Pension is the right payment for you

1 April 2020

If you’re already getting Disability Support Pension, find out what the impacts will be if you claim JobSeeker Payment.

Families impacted by coronavirus (COVID-19)

1 April 2020

Find out about your family payments and child support if you’re affected by coronavirus.

Carers impacted by coronavirus (COVID-19)

1 April 2020

If you’re a carer affected by coronavirus, there’s payments you can get to help.

More financial support for people affected by coronavirus

25 March 2020

The Australian Government has announced more payments and streamlined claims for people affected by coronavirus.

On 20 March JobSeeker Payment started and some payments changed

20 March 2020

Some payments stopped or closed to new claims. Find out if these changes affect you.

Can you get Education Entry Payment?

19 March 2020

If you’ve been on an income support payment for the past 12 months, you might be able to.

Deeming rates are lowering on 1 May 2020

18 March 2020

When the deeming rate lowers, your payment amount may increase.

Tell us when your study details change to avoid getting overpaid

3 March 2020

It’s important to let us know when something in your life changes. That way you won’t get overpaid.

You might get Education Entry Payment when you study or train

21 February 2020

If you’re about to do a training course or some study, check if you can get this extra payment.

More reasons to claim Age Pension online

18 February 2020

We’ve made improvements to our online services, to help you claim Age Pension online.

Age Pension online claim features

17 February 2020

Improvements to our online services can support you in rural and remote areas to claim Age Pension online.

Do you have your own Medicare card yet?

14 February 2020

If you’re 15 or older you can get your own Medicare card. It’s a good idea to have one of your own.

Taking off for an overseas holiday?

14 February 2020

If you get Child Care Subsidy (CCS) or Family Tax Benefit (FTB) here's what you need to know.

Support for families in bushfire affected areas

12 February 2020

Find out about extra support we’re giving families and what you need to do to access it.

Stay on top of reporting – go online

11 February 2020

You can now view your reporting dates and update your mutual obligation requirements online.

How to stay safe on public Wi-Fi

10 February 2020

Here are some ways to protect your online information when you use public internet.

Your Medicare online account will look different this year

10 February 2020

We’ve made changes to give you a better online experience with us.

Mental health support if you’ve been affected by bushfires

10 February 2020

You’ll soon be able to get Medicare benefits for mental health treatment if you’ve been affected by bushfires.

We are now Services Australia

10 February 2020

On 1 February 2020 we became Services Australia.

Support for people affected by the bushfires

17 January 2020

If the bushfires have affected you, we have payments and services to help.

PBS Safety Net thresholds are now lower

3 January 2020

If you spend a lot on PBS medicines, you’ll reach the threshold to access cheaper medicines sooner.

Are you welcoming a new child to your family this year?

1 January 2020

The work test to get Parental Leave Pay and Dad and Partner Pay has changed.

Never fear, student payments are here

23 December 2019

Find out what options are available for your child once they finish school.

Income Bank helps you keep more of your student payment

16 December 2019

If you’re studying and working, or thinking about working, you should know about Income Bank.

There’s an interest rate change for the Pension Loans Scheme

12 December 2019

Find out what the Pension Loans Scheme (PLS) interest rate change means for you.

Are you turning 22? Claim early as independent

12 December 2019

You don’t need to wait. You can claim as independent for a student payment 13 weeks before your 22nd birthday.

Tips for keeping your family income estimate up to date

10 December 2019

To ensure your family payments are as accurate as possible, make sure you check your family income estimate regularly.

An update on the online income compliance program

19 November 2019

We’re changing how we use details from the Australian Taxation Office in online income compliance reviews.

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