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What happens now the assets test waiver has ended

25 September 2020

You need to tell us about your assets so we can pay you the right amount.

Important information about your family and parenting payments

24 September 2020

You need to know this information so you know what to expect in the coming weeks.

Is Disability Support Payment still the best option for you?

23 September 2020

Find out what changes if you’re getting Disability Support Pension, and you claim another payment instead.

Getting JobKeeper Payment? New requirements start 28 September

23 September 2020

If you get JobKeeper Payment and a payment from us, you may have to meet these requirements from 28 September.

The assets test exemption for some payments ends on 24 September

22 September 2020

We'll SMS you to ask you to update your assets. If you don’t do this before 25 September, we’ll stop your payment.

There are changes to the JobSeeker Payment partner income test

22 September 2020

The amount your partner earns can affect your JobSeeker Payment amount.

Families affected by COVID-19 may get extra CCS hours

21 September 2020

If you’re eligible you can now access up to 100 Child Care Subsidy (CCS) hours until 4 April 2021.

Mutual obligation requirements may apply to you

18 September 2020

From 28 September 2020, if you have mutual obligation requirements, you must start meeting them.

Pandemic Leave Disaster Payment for Western Australia and New South Wales

18 September 2020

The Australian Government announced support if you live in Western Australia or New South Wales and can't earn an income.

How to keep your job seeker payments from September 2020

17 September 2020

As a job seeker, you need to know the upcoming changes and things you need to do to keep getting your payments.

Are you making a claim for JobSeeker Payment, Austudy or Youth Allowance?

16 September 2020

From 25 September, we’ll once again apply the Liquid Assets Waiting Period to new claims. This means you may need to wait to get your payment.

How to keep your student payment up to date from September 2020

14 September 2020

As a student, you need to know the upcoming changes to your payment so you know what to expect.

You can manage your Flexible Paid Parental Leave days online

14 September 2020

If your child’s birth or adoption is on or after 1 July 2020, you’ll get Flexible Paid Parental Leave days.

We’re making reporting your employer details easier

14 September 2020

When you go into your online account to report your employment income you may see all your employers’ details pre-filled.

Does your child have a letter from us about your income?

11 September 2020

If we need to review your income details, we’ll send your child a letter in September 2020.

Did you get a letter asking for your parents’ income information?

11 September 2020

We need this information from your parents by the due date in the letter to make sure you get paid correctly.

Did the Service NSW cyber incident affect you?

9 September 2020

Find out more about the cyber attack on Service NSW and steps to take if it impacted you.

Help during coronavirus (COVID-19) if you’re not an Australian citizen

3 September 2020

We’ve changed some eligibility and waiting periods to make it easier for you to claim payments from us.

Are you expecting a baby?

2 September 2020

We have payments and services to support new parents.

Changes to the Coronavirus Supplement

27 August 2020

The Coronavirus Supplement is extended until 31 December 2020.

Types of outcomes when we balance your family payments

26 August 2020

There are 3 possible outcomes when we balance Family Tax Benefit (FTB) and Child Care Subsidy (CCS).

Pandemic Leave Disaster Payment for Tasmania

26 August 2020

The Australian Government announced support for Tasmanians who can't earn an income. This is because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

More mental health help if you’re affected by coronavirus (COVID-19)

25 August 2020

If you’re impacted by the pandemic, you may be able to get 10 extra Medicare covered mental health sessions.

It’s now easier to update your income and assets online for Centrelink

24 August 2020

It’s important to tell us your income and assets so you get the right Centrelink payment rate.

Upcoming changes to income and means tests

24 August 2020

If you get an income support payment from us, we’ll assess your income and assets differently after 25 September 2020.

How JobSeeker Payment is different to JobKeeper Payment

14 August 2020

We explain the difference between JobSeeker Payment and JobKeeper Payment.

Reporting your JobKeeper Payment income

14 August 2020

If you get an income support payment from us you need to report any income you get. This includes money your employer pays you through JobKeeper Payment.

What happens when you turn 22?

12 August 2020

We consider you independent for student payments as soon as you turn 22.

Changes to the newly arrived resident’s waiting period

7 August 2020

We’ve waived the waiting period for some payments until 31 December 2020.

Get the right amount of Child Care Subsidy for your family

7 August 2020

Find out about managing your Child Care Subsidy and extra help available if you’re affected by Coronavirus (COVID-19).

Pandemic Leave Payment if you live in Victoria

5 August 2020

The Australian Government announced support for Victorians who can't earn an income because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

Our new tool can help you understand how to claim JobSeeker Payment

5 August 2020

If you’re looking to claim JobSeeker Payment, our new tool can guide you through the process.

Gradual return of mutual obligation requirements

3 August 2020

From 4 August 2020, you’ll need to start meeting your mutual obligation requirements.

Does your child need a health check?

3 August 2020

If you get Family Tax Benefit, your child may need a health check to meet Healthy Start for School requirements.

How to access and claim payments and services in Victoria

29 July 2020

If you live in Victoria, you can do most of your Centrelink and Medicare business online. This includes making claims for new payments.

Are you a past customer eligible for an income compliance refund?

29 July 2020

If you’re a past customer and you’re eligible for an income compliance refund, update your details.

We’ve improved how you manage your financial details online

27 July 2020

We’ve made it easier to update your income and assets online. We use this information to work out your payment rate.

Changes to the way you report your employment income

23 July 2020

Under the changes, we’ll assess the gross income paid to you in your reporting period

When families will get the second Economic Support Payment

21 July 2020

If you’re eligible, you’ll get it depending on your Family Tax Benefit payment choice.

How Coronavirus Supplement and eligibility for some income support payments are changing

21 July 2020

The Australian Government is extending the Coronavirus Supplement until 31 December 2020. There are also changes to our income support payments.

How you can start an early claim for JobSeeker Payment

20 July 2020

You can start a claim for JobSeeker Payment up to 13 weeks before your circumstances change.

Are you a job seeker and using child care?

16 July 2020

Additional Child Care Subsidy Transition to Work provides more help with child care fees for some job seekers.

Check if you have a student debt for a VET course you didn’t know about

13 July 2020

Contact the VET Student Loans Ombudsman before 31 December 2020 to see if you need to pay it back.

How superannuation affects your payment from us

13 July 2020

Your age determines if we assess your superannuation in our income and assets tests.

Why the amount of Child Care Subsidy (CCS) we pay changes

13 July 2020

There are 4 main reasons why the amount we pay your child care service may change.

Centrelink payment summaries for 2019-20 now available

10 July 2020

Your payment summary information should now be pre-filled in the ATOs myTax system.

Are you affected by restrictions or in isolation?

9 July 2020

It’s easy to do most of your business with us online or over the phone during this time.

How to manage your Child Support through coronavirus (COVID-19)

6 July 2020

If you have a child support assessment and your situation has changed because of coronavirus (COVID-19) you need to tell us.

How we’ve changed the Assets test

6 July 2020

We’ve temporarily removed the Assets test for some new claims due to coronavirus (COVID-19).

How coronavirus (COVID-19) can impact your Family Tax Benefit (FTB)

6 July 2020

Your FTB may be impacted if your family income changes or you have a child 16 or older who doesn’t meet their study requirements.

What you need to do if you can’t study due to coronavirus (COVID-19)

6 July 2020

You’ll keep getting your student payment if you stay enrolled in your course, and plan to return to study.

How to manage your Dad and Partner Pay during coronavirus (COVID-19)

6 July 2020

There are changes that could affect your payment.

How to manage your Parental Leave Pay during coronavirus (COVID-19)

6 July 2020

There are changes that could affect your payment.

How coronavirus (COVID-19) can impact ABSTUDY

6 July 2020

We have information to help if you get the School Term Allowance and living away from home rate. You can also find out about rules if you need to travel home before the end of the school term.

Our regular reviews may increase your payment rate

3 July 2020

On 1 July 2020, our income and assets tests for Age Pension will increase.

We’re starting to balance family payments for 2019-20

1 July 2020

Before we can balance your Family Tax Benefit (FTB) and Child Care Subsidy (CCS), you may need to confirm your income.

The second round of Economic Support Payments

1 July 2020

We’ll pay the second $750 stimulus payment to eligible people in July.

We’re helping older Australians to do their business online

30 June 2020

We also have tips and resources to help you improve your online skills.

Do you know where your claim for a student payment is up to?

30 June 2020

Feel confident about how your claim is progressing by tracking it online.

Paying tax on a payment

29 June 2020

If you’re getting a taxable payment from us you may need us to take tax out of your payment.

If you’re an apprentice or trainee you must report your income

29 June 2020

If you don’t report your income to us while doing an apprenticeship or traineeship, we may stop your payment.

You may be eligible for free vaccines

26 June 2020

From 1 July 2020, Australians over 70 and Indigenous Australians over 50 may get a free pneumococcal vaccine.

Thrive with your Health Care Card

26 June 2020

When you get a student payment, you’ll also get a Health Care Card to help with discounted expenses like medicines.

Check your family income estimate is up to date

26 June 2020

To ensure your family payments are as accurate as possible, make sure you check your family income estimate regularly.

We’re pausing some debt activity during the coronavirus pandemic

8 April 2020

During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.

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