News for all individuals

You can subscribe to our news channels to stay up to date about changes to your payments and services.

It is simple and easy to subscribe to get regular news highlights.

You can choose to get news specific to:

You can opt out of the news subscription at any time.

Do you need to claim the COVID-19 Disaster Payment?

23 July 2021

If you’ve been affected by COVID-19 and lost work hours and income you may be able to claim the COVID-19 Disaster Payment.

Temporary changes for job seekers in Central West NSW

22 July 2021

Your mutual obligation requirements are paused until 3 August 2021.

Temporary changes for job seekers and participants in South Australia

21 July 2021

Your mutual obligation requirements are paused until 3 August 2021.

Have your say in the AIFS survey

21 July 2021

If you have a family law parenting order, the Australian Institute of Family Studies (AIFS) wants to hear from you.

Which payments you can get at 18, 22 or 25

21 July 2021

Your age can affect what student payments you can get from Centrelink. Find out what this could mean for you.

Watch out for scams during tax time news item

Check your Family Tax Benefit balancing status using our mobile app

21 July 2021

You can use the Express Plus Centrelink mobile app to check the balancing status of your Family Tax Benefit (FTB).

Last chance to opt out of the Income Compliance class action

19 July 2021

If you lodged an objection to the class action settlement with the Court, you’ll get a letter with opt out information.

What you should know about the COVID-19 Disaster Payment

17 July 2021

It’s a lump sum payment to help if you’re unable to earn income due to a COVID-19 lockdown, hotspot or period of restricted movement.

Temporary changes for job seekers and participants in Victoria

16 July 2021

Your mutual obligation requirements are paused until 3 August 2021.

Extension of mutual obligations pause in NSW

15 July 2021

We’re extending the pause of mutual obligation requirements for some job seekers to 3 August 2021.

What to do if you get a letter to check your study details

12 July 2021

A letter from us means you need to go online to update or confirm your study details.

You must declare any COVID-19 payments in your tax return

9 July 2021

If you got a Coronavirus (COVID-19) payment, here's what you need to know for your tax.

Taking a study break? Let us know

9 July 2021

Are you changing your study plans in semester 2? You need to tell us within 14 days, so you don’t get a debt.

Your 2020-21 Centrelink payment summaries are now available

5 July 2021

Your Centrelink payment summary shows your taxable and some non-taxable payments from us for the financial year.

We’re starting to balance Family Tax Benefit

5 July 2021

Before we can balance your Family Tax Benefit (FTB), you may need to confirm your income.

Pandemic Leave Disaster Payment for the Northern Territory

2 July 2021

The Australian Government has announced support if you live in the Northern Territory and can't earn income.

Ask your health provider if you can save on PBS medicines

1 July 2021

If you’re an Aboriginal or Torres Strait Islander Australian, you could get lower cost or free medicines.

We can book your trip home this semester break

1 July 2021

If you claim ABSTUDY Fares Allowance or Fares Allowance before your trip, you can ask us to book your travel for you.

We’ve extended support for people affected by recent floods

1 July 2021

The Australian Government has declared 5 additional Local Government Areas for the Victorian storms and floods.

How to access and claim payments and services in NSW

25 June 2021

We have payments to help you if you’ve been affected by the Sydney and Greater Sydney COVID-19 restrictions.

Beware of scams that promise a tax refund or bonus

24 June 2021

It’s tax time, and that means scammers may target Services Australia customers.

Centrelink payment summaries will be available from early July

23 June 2021

Your Centrelink payment summary shows payments you got from us this financial year. You might need it for your tax return.

Apply now for this year’s second Student Start-up Loan

22 June 2021

You can apply online if you’re claiming or already getting Youth Allowance, Austudy or ABSTUDY Living Allowance.

Support for people affected by the Victorian storms and floods

18 June 2021

We have payments to help you if you’ve been directly affected by the Victorian storms and floods in June 2021.

Cancel your payment online if you start a full-time job

18 June 2021

If you start a full time job, you need to cancel your payment so you don’t get overpaid.

If you get Parenting Payment, you can volunteer for ParentsNext

17 June 2021

If you’re getting Parenting Payment but don’t have to take part in ParentsNext, you can volunteer to participate in the program.

You may have to wait a week before your payment starts from 1 July 2021

17 June 2021

When you claim a payment on or after 1 July 2021, a one week waiting period may apply.

What you need to do so we can balance your Family Tax Benefit (FTB)

15 June 2021

Find out what you need to do so we can balance your FTB payments as quickly as possible.

How to find the student payment best for you

15 June 2021

If you’re starting study, training or an apprenticeship in Semester 2, learn about the financial help you can get.

Check if you must take part in ParentsNext from 1 July 2021

15 June 2021

If you’re getting Parenting Payment, you may need to take part in ParentsNext.

Class action settlement approved

11 June 2021

If you objected to the settlement, you’ll have another opportunity to opt out of the class action.

We have help available if you’re raising a family

10 June 2021

Here’s what you need to know about claiming family payments from us.

Age Pension age is changing from 1 July 2021

8 June 2021

The qualifying age for Age Pension is increasing to 66 years and 6 months on 1 July 2021.

Support if you were impacted by the NSW floods

7 June 2021

You have until 28 September 2021 to make a claim for our disaster payments.

Get online proof of your COVID-19 vaccinations

7 June 2021

There are 2 ways you can get online proof of your COVID-19 vaccinations.

Get proof of your COVID-19 vaccinations if you’re not eligible for Medicare

7 June 2021

If you’re not eligible for Medicare, you can still get proof of your COVID-19 vaccinations online.

If you claimed Age Pension online you can track your claim online

7 June 2021

You can check your claim’s progress without having to phone or visit us.

Balancing for Family Tax Benefit is approaching

3 June 2021

There’s a few things you can do online now to get ready.

Annual payments for carers start July 5

1 June 2021

From 5 July, we’ll pay eligible carers the Carer Supplement. They may also get the Child Disability Assistance Payment.

It only takes a minute to donate life news item

Getting a scholarship and a student payment at the same time?

24 May 2021

If you get a scholarship to help with your study, you need to tell us. It might affect your student payment.

Confirm your 2019-20 income for Child Care Subsidy

20 May 2021

If you got Child Care Subsidy and haven’t confirmed your 2019-20 income, do it now.

Do I need to switch to a student payment if I’m starting study?

18 May 2021

If you already get a payment from us, you may be able to get Pensioner Education Supplement on top.

We’re messaging people about their employment income and earnings

17 May 2021

If you get an SMS, email or letter from us about checking your income, here’s what you need to do.

Don’t miss the next Child Care Subsidy deadline for 2018-19

17 May 2021

If you don’t confirm your income by 30 June 2021, you may get a debt which you’ll need to pay back.

Our internal review process has changed

17 May 2021

We’ve made it simpler for Centrelink customers to get a formal review of a decision.

How to meet mutual obligations when you’re over 55

17 May 2021

When you’re 55 or older, there are other ways you can meet your requirements.

Getting Parental Leave Pay if your child’s birth was premature

13 May 2021

Your plans could have changed, but you may still get Parental Leave Pay.

Beware of a new myGov identity scam

13 May 2021

Fake emails claiming they’re from myGov tell you to open a link to confirm your identity. Don’t open the link.

Can apprentices get Centrelink payments?

11 May 2021

Some apprentices are eligible for student payments such as Youth Allowance, Austudy or ABSTUDY. You might be one of them.

Changes to mutual obligations in the Community Development Program

11 May 2021

From 12 May 2021, CDP activities are voluntary. Find out what these changes mean for you.

You may get Parental Leave Pay if you’re adopting a child

5 May 2021

You may get it if you’re the primary carer of a newly adopted child. Or, if you’re in the process of adopting a child.

Extra benefits and payments you can get with a student payment

4 May 2021

You may get extra help on top of your fortnightly Youth Allowance, Austudy or ABSTUDY payment.

Claim Family Tax Benefit (FTB) by 30 June 2021

3 May 2021

If you didn’t get FTB during the 2019-20 financial year, you can claim it as a lump sum.

If you get a student payment, report your partner’s income too

29 April 2021

When you get Youth Allowance, Austudy or ABSTUDY Living Allowance, you have to report your partner’s employment income to Centrelink.

It’s time to give us your 2021-22 family income estimate

28 April 2021

We need it so you get the right amount of Family Tax Benefit (FTB) and Child Care Subsidy (CCS) next financial year.

A Health Care Card is extra help for students

27 April 2021

When you get your student payment, we’ll send you a Health Care Card. It can help with medical expenses and other discounts.

Some debts aren’t showing in Money you owe

23 April 2021

If you’re part of the Income Compliance class action, some debts may not appear in the Money you owe service.

Recent payment changes may affect your family income estimate

22 April 2021

Tell us when your income changes. It affects how much Family Tax Benefit (FTB) and Child Care Subsidy (CCS) you get.

You may need to pay tax if you got coronavirus payments

20 April 2021

If you get payments from us, you can set up a tax deduction to help you avoid an income tax debt.

If your family income has changed, make sure you let us know

19 April 2021

You must report income for family payments and income support payments in different ways.

Our videos can guide you through self service

16 April 2021

Doing your business with us from home is safe and convenient. Use self service instead of going to a service centre.

Support for people affected by Tropical Cyclone Seroja

14 April 2021

There’s help if you’ve been directly affected by Tropical Cyclone Seroja in Western Australia, April 2021. We have payments that can help during a natural disaster.

Apply to our 2022 National Graduate Program

24 March 2021

We’re looking for recent uni graduates to join us next year. Applications are open now and close on 19 April 2021.

We’re messaging families who got Child Care Subsidy in 2018-19

11 March 2021

If you get a text message, email or myGov message from us, here’s what you need to do.

How long will my student claim take to process?

4 March 2021

What to expect once you’ve submitted your claim for Youth Allowance, Austudy or ABSTUDY online.

Get ready for your COVID-19 vaccinations

18 February 2021

What you need to know to get ready for the COVID-19 vaccines.

myGov tax return scam

18 February 2021

Scammers have sent emails pretending to be from myGov. They tell you there’s a problem with your tax return.

Centrelink impersonation scam calls

16 February 2021

These scam calls tell you to urgently pay a debt. They say that if you don’t pay it straight away you’ll be arrested.

myGov refund email scam

11 February 2021

This scam email will tell you myGov owes you a refund. It asks you to give personal details via a form or link.

myGov account suspension text message scam

9 February 2021

If you’ve received a text message saying your myGov details are wrong, it could be a scam.

A Student Start-up Loan is extra help for students

4 February 2021

If you get a student payment, you can get the loan twice a year. It’s to help you with expenses while you’re studying.

Our RSS service alerts you to updates to this page. You can connect to our RSS feeds with your favourite RSS reader.

Subscribe to News for all individuals

Printed link references