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What happens when you turn 22?

12 August 2020

We consider you independent for student payments as soon as you turn 22.

You can tell us about your income and assets online

10 August 2020

It’s easier to update your income and assets online. We need these details to make sure you get the right payment rate.

Get the right amount of Child Care Subsidy for your family

7 August 2020

Find out about managing your Child Care Subsidy and extra help available if you’re affected by Coronavirus (COVID-19).

Changes to the newly arrived resident’s waiting period

7 August 2020

We’ve waived the waiting period for some payments until 31 December 2020.

Our new tool can help you understand how to claim JobSeeker Payment

5 August 2020

If you’re looking to claim JobSeeker Payment, our new tool can guide you through the process.

Pandemic Leave Disaster Payment for Victoria

5 August 2020

The Australian Government announced support for Victorians who can't earn an income because they must self-isolate or quarantine at home or they are caring for someone with COVID-19.

Gradual return of mutual obligation requirements

3 August 2020

From 4 August 2020, you’ll need to start meeting your mutual obligation requirements.

Does your child need a health check?

3 August 2020

If you get Family Tax Benefit, your child may need a health check to meet Healthy Start for School requirements.

Are you a past customer eligible for an income compliance refund?

29 July 2020

If you’re a past customer and you’re eligible for an income compliance refund, update your details.

How to access and claim payments and services in Victoria

29 July 2020

If you live in Victoria, you can do most of your Centrelink and Medicare business online. This includes making claims for new payments.

We’ve improved how you manage your financial details online

27 July 2020

We’ve made it easier to update your income and assets online. We use this information to work out your payment rate.

Changes to the way you report your employment income.

23 July 2020

Under the changes, we’ll assess the gross income paid to you in your reporting period.

How changes to JobKeeper payment may affect you

21 July 2020

The Australian Government is now extending JobKeeper payment to 28 March 2021.

When families will get the second Economic Support Payment

21 July 2020

If you’re eligible, you’ll get it depending on your Family Tax Benefit payment choice.

How Coronavirus Supplement and eligibility for some income support payments are changing

21 July 2020

The Australian Government is extending the Coronavirus Supplement until 31 December 2020. There are also changes to our income support payments.

How you can start an early claim for JobSeeker Payment

20 July 2020

You can start a claim for JobSeeker Payment up to 13 weeks before your circumstances change.

Are you a job seeker and using child care?

16 July 2020

Additional Child Care Subsidy Transition to Work provides more help with child care fees for some job seekers.

Some families can get extra child care hours

14 July 2020

If you’re affected by coronavirus (COVID-19) check if you’re eligible for more Child Care Subsidy (CCS) hours.

How superannuation affects your payment from us

13 July 2020

Your age determines if we assess your superannuation in our income and assets tests.

Why the amount of Child Care Subsidy (CCS) we pay changes

13 July 2020

There are 4 main reasons why the amount we pay your child care service may change.

Check if you have a student debt for a VET course you didn’t know about

13 July 2020

Contact the VET Student Loans Ombudsman before 31 December 2020 to see if you need to pay it back.

Centrelink payment summaries for 2019-20 now available

10 July 2020

Your payment summary information should now be pre-filled in the ATOs myTax system.

Are you affected by restrictions or in isolation?

9 July 2020

It’s easy to do most of your business with us online or over the phone during this time.

How coronavirus (COVID-19) can impact ABSTUDY

6 July 2020

We have information to help if you get the School Term Allowance and living away from home rate. You can also find out about rules if you need to travel home before the end of the school term.

Why you need to report JobKeeper income if you get JobSeeker Payment

6 July 2020

You need to report any Jobkeeper income you get through your employer.

How to manage your Dad and Partner Pay during coronavirus (COVID-19)

6 July 2020

There are changes that could affect your payment.

How to manage your Child Support through coronavirus (COVID-19)

6 July 2020

If you have a child support assessment and your situation has changed because of coronavirus (COVID-19) you need to tell us.

How we’ve changed Mutual Obligation Requirements for job seekers

6 July 2020

Mutual Obligation Requirements have restarted in a limited capacity.

How coronavirus (COVID-19) can impact people with disability payments

6 July 2020

We have information to help if you get Sickness Allowance or Disability Support Pension.

How coronavirus (COVID-19) can impact your Family Tax Benefit (FTB)

6 July 2020

Your FTB may be impacted if your family income changes or you have a child 16 or older who doesn’t meet their study requirements.

What you need to do if you can’t study due to coronavirus (COVID-19)

6 July 2020

You’ll keep getting your student payment if you stay enrolled in your course, and plan to return to study.

How we’ve changed partner income

6 July 2020

We’ve temporarily increased the amount your partner can earn before it affects your eligibility and payment amount for JobSeeker Payment.

How we’ve changed the Assets test

6 July 2020

We’ve temporarily removed the Assets test for some new claims due to coronavirus (COVID-19).

How to manage your Parental Leave Pay during coronavirus (COVID-19)

6 July 2020

There are changes that could affect your payment.

Our regular reviews may increase your payment rate

3 July 2020

On 1 July 2020, our income and assets tests for Age Pension will increase.

We’re starting to balance family payments for 2019-20

1 July 2020

Before we can balance your Family Tax Benefit (FTB) and Child Care Subsidy (CCS), you may need to confirm your income.

The second round of Economic Support Payments

1 July 2020

We’ll pay the second $750 stimulus payment to eligible people in July.

We’re helping older Australians to do their business online

30 June 2020

We also have tips and resources to help you improve your online skills.

Do you know where your claim for a student payment is up to?

30 June 2020

Feel confident about how your claim is progressing by tracking it online.

If you’re an apprentice or trainee you must report your income

29 June 2020

If you don’t report your income to us while doing an apprenticeship or traineeship, we may stop your payment.

Paying tax on a payment

29 June 2020

If you’re getting a taxable payment from us you may need us to take tax out of your payment.

You may be eligible for free vaccines

26 June 2020

From 1 July 2020, Australians over 70 and Indigenous Australians over 50 may get a free pneumococcal vaccine.

Thrive with your Health Care Card

26 June 2020

When you get a student payment, you’ll also get a Health Care Card to help with discounted expenses like medicines.

Check your family income estimate is up to date

26 June 2020

To ensure your family payments are as accurate as possible, make sure you check your family income estimate regularly.

Do you know what your mutual obligations are?

25 June 2020

We explain what mutual obligation requirements are and what you need to do.

Annual payments for carers

24 June 2020

From 3 July 2020, we’ll pay eligible carers the Carer Supplement. Carers may also get the Child Disability Assistance Payment.

Income support payments for apprentices

22 June 2020

You may get a payment to support you while you do an apprenticeship.

Child Care Subsidy is starting again soon

19 June 2020

Follow these 5 steps to make sure you’re ready for CCS to start again on 13 July 2020.

Have your say on the future of myGov

19 June 2020

Your feedback on the beta website will help improve your online government experience.

Parental Leave Pay is changing from 1 July 2020

16 June 2020

The changes will give you more choice about how and when you take your Parental Leave Pay.

Farm Household Allowance changes

11 June 2020

From 11 June 2020, we’ve made it easier to get Farm Household Allowance (FHA) and meet its obligations.

Are you caring for someone and need regular and ongoing help?

11 June 2020

If you’re a carer there are payments and support services to help you.

We’ll start balancing family payments for 2019-20 from July

5 June 2020

Every year, we balance Family Tax Benefit (FTB) and Child Care Subsidy (CCS) to make sure we pay you the right amount.

Unsure about allowable time? We’ve got your questions covered

5 June 2020

There’s a set amount of time we can pay you Youth Allowance or Austudy. We call this allowable time.

5 common reasons why student claims get rejected

29 May 2020

Learn about the common reasons why student claims get rejected and how you can avoid this outcome.

On 1 June 2020, we’ll revalue our customers’ financial assets

29 May 2020

We’ll revalue market linked investments, shares and securities to ensure we’re paying you the correct amount.

Unsure about what you can get? Use the Payment and Service Finder

29 May 2020

The Payment and Service Finder can help you find a student payment or a service that you need.

Tips for reporting your employment income online

26 May 2020

Reporting your income is quicker with our new online services.

Have you changed how much you study?

22 May 2020

Let us know if you’ve dropped a subject or stopped studying. Your payment may change.

Are you getting the Student Start-up Loan?

18 May 2020

If you’re getting a student payment, you may also choose to get the Student Start-up Loan.

Payments for older Australians who can’t get Age Pension

15 May 2020

There’s other help available if you can’t get Age Pension due to your income or assets.

New to child care?

13 May 2020

If you’re new to child care, you may want to get Child Care Subsidy when it starts again.

We have information about finances during coronavirus (COVID-19)

12 May 2020

The Financial Information Service (FIS) can help you make informed decisions about your finances.

Reporting income from JobKeeper payment

7 May 2020

If you or your partner get income from JobKeeper payment, you must report it to us if you also get an income support payment.

Are you overseas or planning to travel outside Australia?

6 May 2020

There are some things you need to know about how the Coronavirus has affected overseas travel.

18 to 25? Find out how your age determines your independence

4 May 2020

You may feel independent at 18 or 21. But if you’re claiming a student payment we look at other factors as well as your age.

Online is the way to go for students reporting income

1 May 2020

If you’re getting a student payment from us and you’re working, we expect you to report your income each fortnight.

Reporting your income for the first time

1 May 2020

Before we can make your first payment, you need to report your income, even if it’s 0.

The easiest way to claim a payment is online

1 May 2020

You don’t need to call or visit a service centre to establish your identity and claim a payment.

Check your Centrepay deductions are going to businesses that are still open

30 April 2020

Remember to review your Centrepay deductions and adjust them to match the services you’re getting.

We’re pausing some debt activity during the coronavirus pandemic

8 April 2020

During the pause, we won’t refer your debt to external collection agencies or garnishee your tax refund.

Why Disability Support Pension is the right payment for you

1 April 2020

If you’re already getting Disability Support Pension, find out what the impacts will be if you claim JobSeeker Payment.

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