How to claim a reimbursement

You can claim a reimbursement if you’ve booked and paid for an ABSTUDY student’s travel.

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If you book and pay for an ABSTUDY student or other approved traveller to travel to or from home, we can reimburse some or all of the cost. The amount we pay will be the lesser of:

  • the most reasonable cost of travel
  • the actual cost of the trip.

To claim this, use the ABSTUDY Reimbursement Authorisation Booking Form. This is different from the ABSTUDY travel booking form.

Reimbursement form

The ABSTUDY Reimbursement Authorisation Booking Form is an Excel spreadsheet with 3 tabs.

You need to complete all the sections in tab 1 and tab 2. Use the comments section in tab 2 to provide any other details we need to know. This includes any spending on accommodation or meals.

You only need to fill in tab 3 if there’s a linked traveller. This is someone travelling with the student, if you also booked and paid for their travel. Watch this video to learn how to fill in the form.

Make sure you don’t copy or paste any information into the form, or delete or insert rows. If you do, the form won’t work correctly.

When you’ve filled in all the details, email the spreadsheet to ABSTUDY.travel.

You’ll also need to send us:

If you’re asking for a reimbursement for multiple students, put all their details on the same ABSTUDY Reimbursement Authorisation Booking Form. You only need to send one ABSTUDY Fares Allowance Claim form.

We usually only approve travel between the student’s home and term address. We sometimes approve travel to or from other locations. You’ll need to send us additional information so we can assess this.

If you need help, call the National Business Gateway line to talk to an ABSTUDY travel officer.

Timing

You have at least a year after the travel to claim a reimbursement. The last day you can claim is either:

  • 12 months after the start date of the travel
  • 31 March in the year after the school year when the travel occurred.
Page last updated: 19 March 2024.
QC 63015