Grandparent Advisers

We have advisers who help non parent carers, such as grandparents, who provide ongoing care for children.

Grandparent Adviser Line expansion

From 1 July 2022, the Grandparent Adviser Line is expanding its support. Read more about the Grandparent Adviser Line expansion.

Grandparent Advisers give tailored help if you’re a non parent carer such as:

  • a grandparent carer
  • a foster carer
  • a kinship carer.

Grandparent Advisers can help you, even if you aren’t currently getting a payment or service from us.

Being a grandparent or non parent carer is more than helping parents with babysitting or school pick-ups. Read more about who is a grandparent carer.

Page last updated: 10 December 2021