We have information in different languages about Far West New South Wales Storms and Power Outages, October 2024
Disaster assistance payments audio
Natural disaster payments
For Centrelink payments and services, you can call our multilingual phone service.
Call the Centrelink Indigenous Call Centre to speak to us about Centrelink payments and services for free.
We had a short term allowance to help people affected by this disaster. The claiming period for this payment closed on 28 April 2025.
Late claims will only be accepted in exceptional circumstances. To claim, call the Emergency information line.
If you still need support, find out what other payments and services you may be eligible for.
A disaster can have a physical and emotional impact on you and your family. If you’re going through a difficult time, our social workers can provide short term counselling, information and referrals to support services. Read more about social work services.
Read about additional help if you've been affected by a natural disaster.
Watch this video about our disaster assistance payments and how to claim.