Business feedback and complaints

As a business you can give a compliment. You can also make a complaint or offer a suggestion to help us improve our service.

This includes all of the following:

  • businesses
  • schools
  • educational organisations
  • financial institutions
  • peak bodies.

If you’re a customer or health professional you can send us your feedback too. Send your feedback or make a complaint using the specific options for you.

Centrelink and Medicare

Use either of these online forms to give us feedback or make a complaint about Centrelink and Medicare:

Once you’ve selected the type of feedback you’d like to give, select Third Party Organisation at Step 2. Then enter your business, school or organisation details under Organisation name.

Or call the complaints and feedback line.

Child Support

Employers and financial institutions can send us feedback about Child Support. To do this you can either:

Page last updated: 6 June 2023.
QC 60258