How to use web services

Resources to help you move to web services and PRODA.

What you need to do to transition will depend on the digital channels you need to access. So, we’ve created an ekit to help you move to web services and PRODA.

Download the Web Services eKit.

Inside the eKit

You’ll find a number of resources to help you transition to web services and PRODA.


1. Web services upgrade.

2. Medicare Online, DVA, AIR, ECLIPSE, PBS Online and Aged Care.

3. PRODA Organisation for Web Services.

Process flow charts

4. Web services readiness process flow.

5. PRODA for Medicare Online, DVA, AIR and ECLIPSE.

6. PRODA for Aged Care.

These resources were last updated as of 20 April 2022.

If you’re a peak body

You can use the eKit to help your members move to web services and PRODA.

You can print copies, share the fact sheets, and include links in your digital material.

By using the eKit, you agree to reproduce content in the exact form provided by us.

Please don’t change the designs in any way.

Page last updated: 17 November 2022.
QC 51646