How to upload your documents
Before you start, save the document you want to upload on your mobile device or computer.
You can upload up to 10 files. Each file must be in 1 of the following formats:
Your total upload must be under 5MB in size.
If your Child Support online account is linked to myGov, sign in and select Upload documents, then Send supporting documents.
If you don’t have a myGov account or a Child Support online account you’ll need to create them.
Read our online guide to upload documents using your online account.
To upload your document, select Upload document from the home screen. Your recent upload history will display. To start the upload, select Upload a document, then the document type. Select 1 of the following options:
- Upload a photo, to capture a new image or choose an existing image from your device’s photo album or gallery.
- Upload a file, to choose a document you've already saved in your online storage device.
What documents you can upload
Here are some examples of the types of documents you can upload from your mobile device or computer.
|Extraordinary Payments, also known as Non Agency Payments||
|Proof of hardship/expenses form||
|Change of assessment form/evidence||
|Birth certificate or parentage form||
|Court order or agreement form||
|Representative authority form|