Income Stream Reviews for the Compliance program
We check your income stream information is up to date. We do this to check we’ve paid you the right payment and amount.
Electronic Funds Transfer email scam
Scammers are sending emails claiming to be from Medicare or myGov.
West Qld Heavy Rain and Flooding, Mar 2025 - Australian Government Disaster Recovery Payment
A lump sum payment to help people affected by Western Queensland heavy rain and flooding that started in March 2025.
Child Support online account help - Update current income
Instructions on how to update your income for the current financial year using your Child Support online account.
How much Nth Qld Floods, Jan - Feb 2025 - Australian Government Disaster Recovery Payment you can get
Australian Government Disaster Recovery Payment is a lump sum payment.
FIS selling the family home video
Watch this video to learn more about how selling the family home can affect your payment.
About Income Management and BasicsCard
Income Management is where we split your Centrelink payment for you before you get it. Some goes to your Income Management account and the rest goes into your normal bank account.
Move your Income Management and BasicsCard money
Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.
Get ready for Family Tax Benefit and Child Care Subsidy balancing this tax time
If you get Family Tax Benefit (FTB) or Child Care Subsidy (CCS), there may be things you need to do before we can balance your payments.
Centrepay complaints and feedback
Find out how you can make a complaint or give feedback about Centrepay.