Crisis Payment for extreme circumstances family and domestic violence
You may be able to get Crisis Payment if you’ve experienced a family or domestic violence incident.
Commonwealth Seniors Health Card
A concession card to get cheaper health care and some discounts if you’ve reached Age Pension age.
Medicare card
You get a Medicare card when you’re enrolled in Medicare. Learn how to get, use and replace your card.
Pensioner Concession Card
A concession card to get cheaper health care, medicines and some discounts if you get certain payments from us.
Continence Aids Payment Scheme
A yearly non-taxable payment to cover some of the cost of products that help you manage incontinence.
Social work services
If you’re going through a difficult time, our social workers can help you.
NSW East Coast Severe Weather and Flooding, May 2025 - AGDRP
A lump sum payment that was available to help people affected by New South Wales east coast severe weather and flooding that started in May 2025.
West Qld Heavy Rain and Flooding, Mar 2025 - Australian Government Disaster Recovery Payment
A lump sum payment that was available to help people affected by Western Queensland heavy rain and flooding that started in March 2025.
West Qld Heavy Rain and Flooding, Mar 2025 - Disaster Recovery Allowance
Support that was available if you’ve lost income as a direct result of Western Queensland heavy rain and flooding that started in March 2025.
Community Engagement Officers
We can help you get information about payments and services if you’re having a difficult time due to a vulnerability or complex issue.