Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Residential aged care calculation of your cost of care form (SA457)
Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
Who can get a Pensioner Concession Card
We'll automatically send you a Pensioner Concession Card if you get certain payments from us.
Digital card
Have your concession or health care card with you everywhere you take your smart mobile device.