How to access your digital Medicare card
You can use the myGov app to access your digital Medicare card and your Organ Donor card if you have one.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
How to claim Nth Qld Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance
How you can claim Disaster Recovery Allowance.