You can reset your PIN.
If you've forgotten your PIN, select Forgot PIN when on the myGov sign in screen.
You'll need to sign in to your myGov account. You can then create a new PIN and sign in.
If you need help signing in to your myGov account, go to myGov sign in help.
Don’t give your PIN to anyone. Keep it in a safe place.
This information was printed 31 July 2025 from https://www.servicesaustralia.gov.au/reset-your-express-plus-centrelink-mobile-app-pin. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/site-notices when using this material.