You’ll need an individual Provider Digital Access (PRODA) account to access the Aged Care Provider Portal (ACPP). If you don’t have one, you can register for an individual PRODA account.
You need to tell us about any changes of circumstances for the people in your care by registering an event. We’ll use this information to decide what payments we make to you on behalf of the care recipient.
To register a transition care entry, you’ll need to be on a care recipient profile.
- Search for the care recipient using their care recipient details.
- Once the search result has loaded with the care recipient profile, select the Register entry button.
- Once the Register entry screen has loaded, you will need to:
- Select the care recipient’s hospital admission date.
- Select their entry date into care.
- Enter their functional capacity score on entry.
- Check the details you have entered and press Submit.
- If you’ve successfully filled in all the relevant information, you’ll see a Successful receipt screen.
To register a departure event, you’ll need to be on a care recipient profile.
- Under the Circumstances tab select Departure to open the Departure summary screen.
- Select the Register departure button.
- Once the Register departure screen has loaded:
- Select the departure start date.
- Select the departure reason from the drop-down list.
- Enter the functional capacity score on departure.
- Check the details you have entered and select Submit.
- If you've successfully filled in all the relevant information, you will see a Successful receipt screen.
To register a short-term restorative care leave event you will need to be on a care recipient profile.
- Under the Circumstances tab select Leave to open the Leave summary screen.
- Select the Register leave button
- Once the Register leave screen has loaded:
- Select the leave type from the drop-down list.
- Select the leave start date.
- Select the leave end date.
- Check the details you have entered and select Submit.
- If you've successfully filled in all the relevant information, you will see a Successful receipt screen.
To register a departure event, you’ll need to be on a care recipient profile.
- Under the Circumstances tab select Departure to open the Departure summary screen.
- Select the Register departure button.
- Once the Register departure screen has loaded:
- Select the departure start date.
- Select the departure reason from the drop-down list.
- Enter the functional capacity score on departure.
- Check the details you have entered and select Submit.
- If you've successfully filled in all the relevant information, you will see a Successful receipt screen.