Resources, forms and promotional products

Resources, forms and promotional products to help support your business and your customers while using Centrepay.

If your businesses are working with Centrepay, you and your customers may need complete forms, discuss your obligations and how Centrepay works. We have resources to help support and inform these discussions, so your business and your customers can use Centrepay.

Resources

These resources are designed to help you and your customers or clients. These are self-print products which you can download for free.

Flyer and poster for customers eKit

This flyer and poster eKit is available for you to share with your customers or clients. It includes the following resources:

  • Advocates flyer
  • Centrepay is changing - for customers.

Download the Centrepay flyer and poster eKit

Forms

We have a range of forms for you and your customers or clients.

Centrepay Deduction Authority form and guide

Download and print both the Centrepay Deduction Authority form (SA501) and guide.

Customers need to read the guide before they complete and sign the form.

Centrepay - Business application form

Before you complete an application form to use Centrepay you’ll need to read our documents.

Learn more by reading our step by step How to apply guide.

You can access the Centrepay - Business Application form (SA389) in this guide.

Business Online Services - User details form

If you're yet to transition to Business Hub, complete your Centrelink Business Online Services - User details form (SA445) for either:

  • your staff access to use Centrelink Business Online Services
  • changes to your staff access or to remove your staff access.

Promotional products

These are printed products your business can order. Centrepay business promotional products include:

  • Manage your bills for free - poster 9578
  • Centrepay available here - sticker CO122.

Call our Centrepay for businesses team to place an order for Centrepay products or to ask us about the costs of ordering large quantities of Centrepay products.

Page last updated: 17 October 2025.
QC 46621