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If your business is working with Centrepay, you and your customers or clients may need to:
- talk about how Centrepay works
- discuss your obligations
- complete forms.
We have resources to help support and inform these discussions, so your business and your customers can use Centrepay.
Resources
These resources are designed to help you and your customers or clients. These are self-print products which you can download for free.
Fact sheets for businesses eKit
This fact sheet eKit is available to help you have conversations with your customers or clients. They cover the following topics:
- accommodation fact sheet
- basic household items and household lease and goods fact sheet
- court fines, infringements and legal services
- health and medical fact sheet
- loans fact sheet
- payments for children fact sheet
- removal of service reasons, goods and services fact sheet.
Download the Centrepay fact sheets for businesses eKit
Social media tiles eKit
This social media tiles eKit is available for you to use on your social media accounts to inform your customers or clients about changes to what they use Centrepay for. We have 8 social media tiles for the following topics:
- overview of removed services
- whitegoods and furniture through lease, hire or rent to buy
- fuel, car repairs, removalists and self-storage
- clothing and footwear
- butchers and food in urban areas
- food in remote and very remote areas.
Download the Centrepay social media tiles eKit
Flyer and poster for customers eKit
This flyer and poster eKit is available for you to share with your customers or clients. It includes the following resources:
- customer flyer
- Centrepay is changing - poster for customers.
Download the Centrepay flyer and poster eKit
Centrepay reform frequently asked questions for advocates
This eKit is available for advocates to help clients with questions about Centrepay reform. It contains details of how Centrepay works and answers common questions.
Download the Centrepay FAQs for advocates eKit
Forms
We have a range of forms for you and your customers or clients.
Centrepay Deduction Authority form and guide
Download and print both the Centrepay Deduction Authority form (SA501) and guide.
Customers need to read the guide before they complete and sign the form.
Centrepay - Business application form
Before you complete an application form to use Centrepay you’ll need to read our documents.
Learn more by reading our step by step How to apply guide.
You can access the Centrepay - Business Application form (SA389) in this guide.
Business Online Services - User details form
If you're yet to transition to Business Hub, complete your Centrelink Business Online Services - User details form (SA445) for either:
- your staff access to use Centrelink Business Online Services
- changes to your staff access or to remove your staff access.
Printed products
These are printed products your business can order. These products will help you explain Centrepay to your customers or clients.
Posters and stickers
Centrepay business printed products also available for order include:
- Manage your bills for free - poster 9578
- Centrepay available here - sticker CO122.
Postcards
These postcards are available for you to share with your customers or clients. This eKit has sample previews of the following postcards:
- basic household Items postcard
- food provision postcard
- household goods lease and rental postcard
- travel service reason postcard.
Download the Centrepay postcards eKit
Contact us
Call our Centrepay for businesses team to place an order for Centrepay products or to ask us about the costs of ordering large quantities of Centrepay products.