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If your business is working with Centrepay, you and your customers or clients may need to:
- talk about how Centrepay works
- discuss your obligations
- complete forms.
We have resources to help support and inform these discussions, so your business and your customers can use Centrepay.
Resources
These resources are designed to help you and your customers or clients. You can download them for free.
Social media tile
This social media tile is available for you to use on your social media accounts to inform your customers or clients about changes to what they use Centrepay for.
Forms
We have a range of forms for you and your customers or clients.
Centrepay Deduction Authority form and guide
Download and print both the Centrepay Deduction Authority form and guide.
Customers should read the guide before they complete and sign the form.
Centrepay - Business application form
Before you complete an application form to use Centrepay you’ll need to read our documents.
Learn more by reading our step by step How to apply guide.
You can access the business application form in this guide.
Your business’s Centrepay complaints policy
You will need to provide a copy of your organisation’s Centrepay complaints policy. You can learn more about creating a Centrepay complaints policy, including a template and detailed guide on what information you need to include.
Business Online Services - User details form
If you’re yet to transition to Business Hub, complete your Centrelink Business Online Services - User details form for either:
- your staff access to use Centrelink Business Online Services
- changes to your staff access or to remove your staff access.
Printed products
These are printed products your business can order. These products will help you explain Centrepay to your customers or clients.
Centrepay business printed products available for order include:
- Manage your bills for free - poster 9578
- Centrepay available here - sticker CO122
- Centrepay: Take the hassle out of paying your bills - brochure 12153.
Contact us
Call our Centrepay for businesses team to place an order for Centrepay products or to ask us about the costs of ordering large quantities of Centrepay products.