Centrelink Business Online Services
Your business or organisation can use our online services to help us deliver Centrelink payments and services.
Business Hub is replacing Centrelink Business Online Services (CBOS). If you’re eligible, start using it now.
What you can do in CBOS
You can use CBOS to help manage some Centrelink payments and services your customers may use when dealing with you.
You should use CBOS if:
- you aren’t eligible to use Business Hub
- Business Hub doesn’t include the payments and services you need to manage.
Your business can use CBOS to manage Centrepay deductions.
Your business can use CBOS to manage Income Management deductions.
Electronic Verification of Rent
Use CBOS to verify customer rent details with us. Read about Electronic Verification of Rent.
Centrelink Confirmation eServices
Your business can use this eService to confirm a customer’s entitlement to a rebate, service, fee reduction or concession.
Tasmanian Freight Equalisation Scheme (TFES)
If you’re a TFES customer, you can use CBOS to upload documents and files for TFES claims.
Employer Reporting Service – Australian Disability Enterprises (ADE)
This helps ADE providers report employee earnings direct to us. Read about ADE on the Department of Social Services website.
How to register
You can register for the following services:
- Centrepay for businesses
- Centrelink Confirmation eServices
- Electronic Verification of Rent
- Income Management.
Once approved for one of these, you can use the Business Online Services User Details form to manage user access.
Who can help
If you need help, contact us through the Business and employer contact information for the service you want to use.
Business Hub replaces Centrelink Business Online Services (CBOS) for some of our services.
Employment Separation Certificates help us pay people the right amount from the correct date. You need to complete the certificate within 14 days of the request.
Page last updated: 25 August 2021
This information was printed 12 October 2021 from https://www.servicesaustralia.gov.au/organisations/business/services/centrelink/centrelink-business-online-services. It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.servicesaustralia.gov.au/individuals/site-notices when using this material.