What to do if you lose your SmartCard
Your SmartCard is like having money in your wallet. If you lose your card, report it straight away.
Emergency and special payments at tax time
Some payments are taxable but won’t show on your Centrelink payment summary and won’t be pre-filled in your tax return.
Get ready for Family Tax Benefit and Child Care Subsidy balancing this tax time
If you get Family Tax Benefit (FTB) or Child Care Subsidy (CCS), there may be things you need to do before we can balance your payments.
It’s almost tax time - Centrelink payment summaries will be ready soon
In early July your 2024-25 Centrelink payment summary should be available through our online and digital channels.
Confirm your family income for Family Tax Benefit (FTB) by 30 June 2025
You need to confirm your family income if you got FTB in the 2023-24 financial year.
How we recover money you owe at tax time
We may use your tax refund to pay back money you owe us.
Know what to expect if you make an overpayment with Centrepay
Registered Centrepay businesses must refund any overpayments to you. This includes excess store credits.
Acting arrangements information now available in your language
Ask someone to act for you with Medicare, Centrelink and Child Support. Information now available in your language.
Prepare now for tax time
If you got a payment or service from us, there are things you can do to prepare for tax time.
More help for NSW east coast flooding
Australian Government Disaster Recovery Payment (AGDRP) can help you if you’ve been affected by this disaster.