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Centrelink online account help - Report zero employment income

Follow this guide if you’re required to report each fortnight, earnt zero employment income and want to report using your Centrelink online account.

  1. Help for myGov, online accounts and mobile apps
  2. Express Plus Centrelink mobile app help guides

Express Plus Centrelink mobile app help - Report zero employment income

Follow this guide if you’re required to report each fortnight, earnt zero employment income and want to report using the Express Plus Centrelink mobile app.

Assets test for allowances

We use the assets test to help us work out if you can be paid an allowance and how much you'll get.

  1. Top payments
  2. Income Bank

What an Income Bank is

Your Income Bank allows you to earn credits where your income is less than $539 a fortnight.

  1. Income and assets tests
  2. Income test

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Upload documents

Instructions on how to upload and submit documents using your Centrelink online account.

  1. Managing your money
  2. Most useful information

Start or end group payment arrangement form (SS270)

Use this form to start or end your payment going to an organisation approved for group payment arrangements, such as an aged care home, hospital or hostel.

Newly arrived resident's waiting period

If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage where your payments are sent

Instructions on how to change where we pay you using your Centrelink online account.

Income maintenance period

This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.

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Page last updated: 17 November 2025.
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