Higher Child Care Subsidy is coming
If you have more than one child aged 5 or younger in child care, your family’s CCS may increase.
We’re experiencing high demand for our services
If your business with us isn’t essential, please use our self service options first instead of calling or visiting us.
Make sure your details are up to date this new year
If any of your family details have changed, make sure you update your customer record or it may affect your payments.
Our website has changed
We’ve improved our Services Australia website to make it easier for you to find what you need.
Understanding your Child Care Subsidy balancing outcome
When we’ve balanced your Child Care Subsidy (CCS) we’ll write to you to let you know the outcome.
Update your family income estimate
Update your estimate so you get the right amount of Family Tax Benefit (FTB) and Child Care Subsidy (CCS).
What to do if you have a Child Care Subsidy debt for 2018-19
Confirm your family’s income for 2018-19 so we can reassess your Child Care Subsidy (CCS) debt.
What to do if you missed the 2019-20 Child Care Subsidy deadline
If you got Child Care Subsidy (CCS) in the 2019-20 financial year, the deadline to confirm your income was 30 June 2021.
Centrelink payment summaries will be available from early July
Your Centrelink payment summary shows payments you got from us this financial year. You might need it for your tax return.
Check your Child Care Subsidy balancing status online
Use your Express Plus Centrelink mobile app or Centrelink online account to check your Child Care Subsidy balancing status.