Get help from Centrepay complaints specialists
As part of our recent changes, we now have complaints specialists to work with customers and businesses to help resolve Centrepay issues.
New reporting process for aged care lump sum balances
From 1 December, aged care providers are required to inform us of your residential aged care lump sum balances as part of their monthly reporting.
Plan ahead and set yourself up this tax time
There are things you can do now to help avoid surprises after lodging your tax return or confirming your income.
It’s not too late to claim the Tertiary Access Payment (TAP) for 2025
If you relocated to a regional or remote area this year to start studying, you may be eligible to claim up to $5,000 before 31 December.
Public holiday closures over the Christmas and New Year period
Your Centrelink payment and reporting dates may change due to the upcoming public holidays.
It’s not too late to claim ABSTUDY for 2025
Aboriginal and Torres Strait Islander high school students can still claim ABSTUDY for 2025. You will need to claim before the end of the year.
Changes to the way we calculate your Support at Home contributions
Under the new Aged Care Act, your income and asset information determines how much you’ll contribute towards your Care.
We can help you understand the changes under the new Aged Care Act
Our specialist staff can help you understand changes under the new Aged Care Act so you can plan with confidence.
We can help if you’re experiencing family and domestic violence
Family and domestic violence (FDV) can affect anyone no matter their age, gender or sexual orientation. It’s important to protect yourself and stay safe.
Check and track your Child Care Subsidy (CCS) absences
You get CCS for up to 42 absence days per child each financial year. You can use absence days for any reason, including if your child is on holiday.