Child support between Australia and New Zealand
We have special arrangements for collecting and paying child support between Australia and New Zealand.
When we pre-fill your information
There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.
Child Support online account help - Update current income
Instructions on how to update your income for the current financial year using your Child Support online account.
Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.
How your percentage of care affects your Family Tax Benefit (FTB) payments
As part of a care assessment, we consider how often each parent or non-parent carer, cares for a child. This is the percentage of care.
Supporting documents for Family Tax Benefit claims
You’ll need some information to start your claim for Family Tax Benefit. Once you’ve submitted your claim, you’ll also need to provide supporting documents.
Representative authority form (CS3042)
Use this form to authorise another person or organisation to enquire or act on your behalf about your child support case.
How to manage your Parenting Payment
Your options for managing your Parenting Payment.
Travel outside Australia rules for Parenting Payment
There are rules about how long you can get Parenting Payment when you travel outside Australia.
Express Plus Child Support mobile app help - Set up app
Instructions on how to sign in and set up the Express Plus Child Support mobile app.