Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
Centrelink online account help - Update your study details
Instructions on how to update your study details for Youth Allowance, Austudy, ABSTUDY, Tertiary Access Payment and Pensioner Education Supplement using your Centrelink online account.
Child support and your Family Tax Benefit Part A
Any child support you receive can affect how much Family Tax Benefit (FTB) Part A you get.
How we use adjusted taxable income
What you claim determines how we work out your adjusted taxable income.
Exemptions from the newly arrived resident's waiting period
After you arrive in Australia, there can be a waiting period to get some of our payments and concessions. Find out if you may not have to wait this period.
Time limits for submitting lump sum claims and confirming income for Family Tax Benefit
You have 12 months from the end of the financial year to confirm your family income for Family Tax Benefit (FTB) or claim FTB as a lump sum.
Payment choices for FTB
You can choose how you get Family Tax Benefit (FTB) if you claim it fortnightly.
Assistance for Isolated Children Scheme
A group of payments for parents and carers of children who can't go to a local state school. This could be because of geographical isolation, disability or special needs.
Residence rules for Family Tax Benefit
To be eligible for Family Tax Benefit Part A and Part B you must meet the residence rules.