Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Who can get the Work Bonus
You must meet eligibility requirements to get the Work Bonus.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
How to get Rent Assistance
You don’t need to submit a claim for Rent Assistance.
How to claim the Nth Qld Floods, Jan - Feb 2025 - Australian Government Disaster Recovery Payment
There are 3 steps to claim Australian Government Disaster Recovery Payment.
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
Lump sums while on income support
A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.
Who can get Rent Assistance
You can get Rent Assistance if you get certain payments from us and pay rent.
If you need to attend an assessment
There are things you’ll need to do if you need to attend an Employment Services Assessment (ESAt).
Who can get Qld Ex-Tropical Cyclone Alfred, Mar 2025 - Disaster Recovery Allowance
You must meet eligibility rules to get Disaster Recovery Allowance (DRA).