Most useful information for working

The pages voted most useful by other website visitors.

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  1. Centrelink self service
  2. Electronic messaging

How to manage electronic messaging

Your options and obligations for electronic messaging.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your real estate details

Instructions on how to update your real estate details using your Centrelink online account.

Employment Services Assessments

Employment Services Assessments (ESAts) help us understand the impact of your barriers to work including disability, illness or injury.

  1. Top payments
  2. JobSeeker Payment

How much JobSeeker Payment you can get

We pay JobSeeker Payment every 2 weeks. The amount you get depends on your circumstances.

  1. Rent Assistance
  2. What you need to do

Rent verification for Rent Assistance

If you get Rent Assistance, we may ask you to verify your rent to make sure you’re getting the right amount.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. You may get a penalty if you don’t meet them.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

  1. JobSeeker Payment
  2. When to claim

Starting your claim for JobSeeker Payment

You can start your claim for JobSeeker Payment up to 13 weeks before your circumstances change.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

Penalties for not meeting mutual obligation requirements

You may get financial penalties if you don’t meet your mutual obligation requirements as a job seeker. Some financial penalties and payment cancellations are currently paused.

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Page last updated: 17 November 2025.
QC 60158