Most useful information for separated parents

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  1. How to manage your payment
  2. Report a change in circumstances

Update your relationship status for Child Care Subsidy

If your relationship status changes throughout the year, you need to let us know.

  1. How to manage your payment
  2. Report a change in circumstances

Confirm change of child care services for Child Care Subsidy

If you change child care services, you don’t need to tell us as long as you’re still using an approved service.

  1. Child Care Subsidy
  2. How to manage your payment

If your child is enrolled in multiple child care services

If your child attends multiple child care services, you can choose the amount of hours we pay to each service.

  1. How much you can get
  2. Hours of subsidised child care

Recognised participation and activity test for Child Care Subsidy

Your recognised participation may affect the hours of subsidised child care you can get.

  1. How we work out your assessment
  2. How your income affects your child support

How we use adjusted taxable income

What you claim determines how we work out your adjusted taxable income.

  1. Child support assessment
  2. How to manage your assessment

Care calendar for when care arrangements for a child changes

Use this calendar to let us know how often you care for a child. We use this to work out your percentage of care to calculate FTB payments and child support.

  1. How to manage your assessment
  2. Changing your child’s care arrangements

Child support payments and care arrangements

If care arrangements change it may affect the child support payments you make or get.

  1. Express Plus Child Support mobile app
  2. How to download and set up the app

Download the Express Plus Child Support mobile app

When you’ve set up your Child Support online account, you can download and use the Express Plus Child Support mobile app.

  1. Express Plus Child Support mobile app
  2. How to download and set up the app

Set up the Express Plus Child Support mobile app

You’ll need to set up the app before you use it.

  1. Express Plus Child Support mobile app
  2. How to get help

Contact us to get help using the Express Plus Child Support mobile app

If you need more help read our online guides or call us.

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Page last updated: 17 November 2025.
QC 60125