Most useful information for Separated parents

1. Child support self service
2. Child Support online accounts

What you can do with your Child support online account

You can use your Child Support online account to check payment details and keep your personal details up to date.

1. Child support self service
2. Child Support online accounts

How to set up your Child Support online account

You can set up and use your Child Support online account through myGov.

1. Child support self service
2. Child Support online accounts

How to get help for your Child Support online account

You can get help to manage your Child Support online account.

1. Child support self service
2. Express Plus Child Support mobile app

How to download and set up the Express Plus Child Support mobile app

You can download and set up the Express Plus Child Support mobile app on your mobile phone or tablet.

Ordinary waiting period

You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.

1. Mutual obligation requirements
2. Mutual obligation requirements in the Community Development Program

Comprehensive Compliance Assessment

An assessment to find out why you haven’t been meeting your mutual obligation requirements.

Income maintenance period

This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.

1. How to manage your assessment
2. While living outside Australia

Receiving child support when you live outside Australia

We may be able to help you with your child support arrangements if you live outside Australia.

Mutual obligation requirements for principal carers

These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.

1. Family Tax Benefit
2. What can affect your payment

Change of circumstances while getting Family Tax Benefit

You need to tell us when your circumstances change when you get Family Tax Benefit.