How to set up your Child Support online account
You can set up and use your Child Support online account through myGov.
How to get help for your Child Support online account
You can get help to manage your Child Support online account.
When you can access your Child Support online account
You can use your online account 24 hours a day, 7 days a week.
How to download and set up the Express Plus Child Support mobile app
You can download and set up the Express Plus Child Support mobile app on your mobile phone or tablet.
What you can do on your Express Plus Child Support mobile app
You can use the Express Plus Child Support mobile app to check and update your information.
When you access the Express Plus Child Support mobile app
The app is available 24 hours a day, 7 days a week. There may be short breaks for service updates to the app between 2 am and 5 am AEST.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
Ordinary waiting period
You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.
Income from outside Australia
Income you get from outside Australia can count in your income test.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.