Most useful information for separated parents

Choose a collection option

The person who will receive child support can choose how the paying parent pays them.

Seasonal work preclusion period

This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.

Ordinary waiting period

You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.

Income from outside Australia

Income you get from outside Australia can count in your income test.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Real estate income

This is lease or rent money you get from a property you own. It counts in your income test.

1. Mutual obligation requirements
2. Mutual obligation requirements in the Remote Australia Employment Service

Comprehensive Compliance Assessment

An assessment to find out why you haven’t been meeting your mutual obligation requirements.

1. Financial Information Service
2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

1. Non-medical rules
2. Income and assets tests

Income maintenance period

This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.

1. How to manage your assessment
2. While living outside Australia

Receiving child support when you live outside Australia

We may be able to help you with your child support arrangements if you live outside Australia.