Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Seeking medical help
  2. Most useful information

Application for a Medicare Entitlement Statement form (MS015)

Use this form if you're claiming an exemption from the Medicare levy and need a statement showing you’re not eligible for Medicare.

  1. Pensioner Concession Card
  2. How to manage your card

Change of circumstances when you hold a Pensioner Concession Card

We need to know about changes that could stop you from having a Pensioner Concession Card.

  1. Medicare self service
  2. Medicare online account

What you can do with your Medicare online account

You can claim, manage your details, view statements and get letters online.

  1. Seeking medical help
  2. Most useful information

Application to copy or transfer from one Medicare card to another form (MS011)

Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.

  1. Seeking medical help
  2. Most useful information

Medicare Claim form (MS014)

Use this form to claim Medicare benefits by mail or in person at a service centre. This can be for a paid or unpaid account.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your personal details

Instructions on how to update your address and contact details using your Medicare online account.

  1. Health Care Card
  2. Who needs to apply

Renewing a Health Care Card

If you’re still eligible to get a health care card, we’ll issue you a new card before the current one ends. You don’t need to do anything.

  1. Medicare self service
  2. Medicare online account

How to get help with your Medicare online account

You can get help to manage your Medicare online account.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you've applied for permanent residency

You need to provide documents that prove your identity and residency.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

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Page last updated: 17 November 2025.
QC 60182