Most useful information for Seeking medical help

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Privacy notice for Medicare online account and the Express Plus Medicare mobile app

How we’ll manage your personal information if you use Medicare online account and the Express Plus Medicare mobile app.

  1. Top payments
  2. External Breast Prostheses Reimbursement Program

How to claim External Breast Prosthesis Reimbursement Program

Complete the following steps to claim a reimbursement after you've purchased your external prosthesis. Before you start, check if you can get it.

  1. Top payments
  2. Child Dental Benefits Schedule

How to claim the Child Dental Benefits Schedule

How to claim dental services covered by the Child Dental Benefits Schedule (CDBS).

  1. Top payments
  2. Medicare Entitlement Statement

Who can get a Medicare Entitlement Statement

You can get a Medicare Entitlement Statement (MES) if you weren’t eligible for Medicare for all or part of a financial year.

  1. Top payments
  2. Child Dental Benefits Schedule

How to use the Child Dental Benefits Schedule

Find out how to get dental services using the Child Dental Benefits Schedule (CDBS).

  1. Top payments
  2. Australian Immunisation Register

How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)

How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.

  1. Seeking medical help
  2. Most useful information

Compensation Application form (SS509)

Use this form to claim compensation for financial loss or personal injury suffered as a result of our negligence or defective administration.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Enrol a baby in Medicare

Instructions on how to enrol your baby in Medicare using your Medicare online account.

  1. Low Income Health Care Card
  2. How to manage your card

Change of circumstances when you hold a Low Income Health Care Card

You need to tell us if your circumstances change. This is to make sure you’re still eligible for a Low Income Health Care Card.

  1. Low Income Health Care Card
  2. Who can get a card

Residence rules for a Low Income Health Care Card

To be eligible for a Low Income Health Care Card you must meet the residence rules.

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Page last updated: 10 December 2021.
QC 60182