Most useful information for seeking medical help

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

1. Top payments
2. COVID-19 Vaccine Claims Scheme

Who can get support under the COVID-19 vaccine claims scheme

The COVID-19 Vaccine Claims Scheme closed on 30 September 2024. New claims are not being accepted.

1. Medicare self service
2. Medicare online account

What you can do with your Medicare online account

You can claim, manage your details, view statements and get letters online.

1. Medicare self service
2. Medicare online account

How to get help with your Medicare online account

You can get help to manage your Medicare online account.

1. Medicare online account
2. How to set up your account

Common error messages when linking Medicare to myGov

Information about why you may not be able to link Medicare to your myGov account and how to correct the error.

1. Pharmaceutical Benefits Scheme
2. When you spend a lot on PBS medicines

Keep track of your PBS medicines

Keep track of your PBS medicines so you know when you’ve reached the PBS Safety Net threshold.

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Ireland

The Reciprocal Health Care Agreement (RHCA) we have with Ireland may cover some of your medical costs in the Irish public health system.

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting the United Kingdom

The Reciprocal Health Care Agreement (RHCA) we have with the United Kingdom (UK) may cover some of your medical costs in the UK public health system.

1. When Australians go overseas
2. About reciprocal health care agreements

Reciprocal Health Care Agreement - visiting Malta

The Reciprocal Health Care Agreement (RHCA) we have with Malta may cover some of your medical costs in Malta’s public health system.

1. Medicare
2. How to claim

Private health insurance and Medicare

Private health insurance may help to cover some health care costs that we don’t.