Items the program doesn’t cover

Information about what you can’t claim a reimbursement for from us.

Under the program you can’t claim for items such as:

  • bras
  • post breast surgery swimwear
  • internal prostheses
  • prosthetic nipple inserts.

If you claimed for a replacement prosthesis you bought less than 2 years ago, you can’t claim to replace it because:

  • it was the wrong choice
  • you changed your mind
  • it’s an incorrect fit
  • it has deteriorated due to everyday use
  • it’s faulty or damaged, unless damaged by a declared national disaster.

If any of these things happen, you should either:

  • contact the shop where you bought it to discuss your options
  • contact your private health fund to see if they cover a replacement.

Page last updated: 10 December 2021