Most useful information for Seeking medical help

1. Low Income Health Care Card
2. How to manage your card

Lost or stolen Low Income Health Care Card

We can replace a lost or stolen card.

1. Health Care Card
2. How to manage your card

Change of circumstances if you hold a Health Care Card

You need to tell us about any changes to your circumstances when you hold a Health Care Card.

1. Centrepay
2. What Centrepay is

Paying bills using Centrepay

You can use the Centrepay bill paying service to pay any business registered to accept Centrepay as a payment method.

1. Centrepay
2. How to use it

Your representatives for Centrepay

You can choose to have someone else deal with your Centrepay deductions on your behalf.

1. Centrepay
2. What your rights and obligations are

Your obligations for Centrepay

You have a responsibility to make sure Centrepay is working for you.

1. Centrepay
2. What your rights and obligations are

Our obligations for Centrepay

We want the Centrepay bill paying service to work for you.

1. Pharmaceutical Benefits Scheme
2. How to get PBS medicines

Getting a refund when you don’t have your cards

You can still claim a refund from us for your PBS medicine if you don’t have your Medicare or concession cards.

1. Pharmaceutical Benefits Scheme
2. When you spend a lot on PBS medicines

Medicines that count towards the threshold

Know which medicines will count towards the PBS Safety Net threshold.

1. Pharmaceutical Benefits Scheme
2. How to manage your PBS medicine overseas

Posting PBS medicine overseas

You can’t legally send some PBS medicines overseas.

1. Pharmaceutical Benefits Scheme
2. How to manage your PBS medicine overseas

Travelling with medicines that are prohibited exports

Some PBS medicines may be a prohibited export under customs regulations.