Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re an Australian citizen

To enrol as an Australian citizen in Medicare you need to prove your identity and residency.

  1. Top payments
  2. Medicare card

Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare

You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

  1. Growing up
  2. Most useful information

Request for Medicare claims information form (MS031)

Use this form to request Medicare claims information for individuals and families.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Medicare
  2. Most useful information

PBS Safety Net replacement or supplementary card application form (PB018)

Use this form to request a replacement or supplementary Pharmaceutical Benefits Scheme (PBS) Safety Net card.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

  1. Growing up
  2. Most useful information

Time limits for claiming family payments

There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.

  1. Top payments
  2. Medicare card

Add someone to a Medicare card

You can update your card when your circumstances change.

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Page last updated: 17 November 2025.
QC 60182