Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
How to manage your Medicare Safety Net
How to check your Medicare Safety Net threshold, and let us know if your family situation changes.
Your Medicare card
How to get, use and replace your Medicare card.
How you update your name, date of birth or gender for Medicare
If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.
Enrolling in Medicare
Find out how to enrol in Medicare.
How to contact social work services
You can speak to a social worker over the phone.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
How to access your digital Medicare card
You can use the myGov app to access your digital Medicare card and your Organ Donor card if you have one.
Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare
You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.