Most useful information for Seeking medical help

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  1. Medicare
  2. Most useful information

PBS Safety Net replacement or supplementary card application form (PB018)

Use this form to request a replacement or supplementary Pharmaceutical Benefits Scheme (PBS) Safety Net card.

  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

  1. Top payments
  2. Centrepay

How to use Centrepay

You can use the Centrepay bill paying service to pay for goods and services from registered businesses. You can set up Centrepay deductions from most Centrelink payments.

  1. Medicare self service
  2. Express Plus Medicare mobile app

How to access your digital Medicare card using Express Plus Medicare mobile app

You can use the Express Plus Medicare or myGov apps to access your digital Medicare card. You’ll be able to see your Medicare number and who’s listed on your card.

  1. Growing up
  2. Most useful information

Time limits for claiming family payments

There are rules about when you can submit a claim. They are different depending on the type of payment. If you can’t claim within these timeframes, let us know.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Top payments
  2. Medicare card

Remove someone from a Medicare card

You can update your card when your circumstances change.

  1. How to use it
  2. Your representatives

Someone to act for you with Medicare, Centrelink, aged care or Child Support

You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.

  1. Top payments
  2. Medicare card

Get a new Medicare card with other people

You can get a new Medicare card with other people when your circumstances change.

  1. Top payments
  2. Pharmaceutical Benefits Scheme

How to get PBS medicines

Some prescription medicines cost a lot of money. To make these medicines more affordable, the PBS can lower the cost.

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Page last updated: 10 December 2021.
QC 60182