Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Get your own Medicare card and number

Instructions on how to get your own Medicare card and number using your Medicare online account.

  1. Top payments
  2. Centrepay

What Centrepay is

Centrepay is a voluntary service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re a New Zealand citizen

To enrol in Medicare you need to prove you live in Australia.

  1. Top payments
  2. Medicare card

Manage invites to your Medicare card online

Manage invites to your Medicare card or accept invites to be added to someone’s card when you’re 15 or older.

  1. Housing
  2. Most useful information

Status Resolution Support Services Payment - authorising a person or organisation to enquire on your behalf form (SU698)

Use this form to arrange for another person or organisation to enquire with us on your behalf about your Status Resolution Support Services payment.

  1. Seeking medical help
  2. Most useful information

Claim for External Breast Prostheses Reimbursement Program form (NH005)

Use this form to claim a reimbursement for new or replacement breast prostheses you purchased since 1 July 2008, as a result of breast cancer.

  1. Pensioner Concession Card
  2. How to manage your card

Travel outside Australia rules for a Pensioner Concession Card

The travel rules of your main payment affect your Pensioner Concession Card when you travel outside Australia.

  1. Top payments
  2. Medicare benefit tax statement

How to claim medical expenses on a Medicare benefit tax statement

Up until 20 June 2019 you can claim your out of pocket expenses for some medical items through the Australian Taxation Office (ATO).

  1. Top payments
  2. Medicare Entitlement Statement

What is a Medicare Entitlement Statement

A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.

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Page last updated: 17 November 2025.
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