Most useful information for Seeking medical help

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  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you’re a permanent resident

You need to provide documents that prove your identity and residency.

  1. Social work services
  2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

  1. Medicare
  2. How to claim

Medicare claims

Find out the different ways you can make a Medicare claim after you’ve paid your doctor.

  1. Top payments
  2. Medicare benefit tax statement

How to claim medical expenses on a Medicare benefit tax statement

Up until 20 June 2019 you can claim your out of pocket expenses for some medical items through the Australian Taxation Office (ATO).

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re a temporary resident covered by a Ministerial Order

To access Medicare when you’re in Australia, you must meet certain criteria.

  1. Medicare
  2. How to claim

Bulk billing

You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.

  1. Accessing our services
  2. Contact us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re an Australian citizen

To enrol as an Australian citizen in Medicare you need to prove your identity and residency.

  1. How to enrol
  2. Enrolling in Medicare

Enrolling in Medicare if you’re a New Zealand citizen

To enrol in Medicare you need to prove you live in Australia.

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Page last updated: 10 December 2021.
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