Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Medicare
  2. How to claim

Medicare claims

Find out the different ways you can make a Medicare claim after you’ve paid your doctor.

  1. Medicare Compensation Recovery
  2. What you need to do

When your Medicare compensation claim reaches settlement or judgment

When your compensation claim reaches settlement or judgment, you or your compensation payer have to repay any amount owing.

  1. Managing your money
  2. Manage your money

Dealing with debt

Steps to help you manage your debt and take control of your money.

  1. Top payments
  2. Medicare card

Remove someone from a Medicare card

You can update your card when your circumstances change.

  1. Top payments
  2. Medicare card

Get a new Medicare card if it expires or is lost, stolen or damaged

You can get a new Medicare card if it expires or is lost, stolen or damaged. You can also get an extra card.

  1. Top payments
  2. Social work services

How our social work services can help

We can help if you need to turn to someone for support.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

  1. Medicare
  2. How to enrol

Enrolling in Medicare

Find out how to enrol in Medicare.

  1. How to claim
  2. How your Medicare card and account work

How you update your name, date of birth or gender for Medicare

If your details change, you need to let us know as soon as you can. This can include your name, address and bank details.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

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Page last updated: 17 November 2025.
QC 60182