Medicare online account terms and conditions
These terms and conditions apply to all access and use of Medicare online account including the submit a complaint or provide feedback service.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Documents to enrol in Medicare if you’re a temporary resident covered by a Ministerial Order
You need to provide documents that prove your identity and travel status.
Get a new Medicare card with other people
You can get a new Medicare card with other people when your circumstances change.
Bulk billing
You may be able to access health care at no cost. Learn what bulk billing is, and how to access it.
Concessional families for Medicare Safety Net
If you’re registered as a Medicare Safety Net family, you may be eligible as a Concessional Safety Net family.
Other Medicare support
We have a range of programs to help with some specific health care needs.
Screening, tests and scans covered by Medicare
You may be able to access preventive cancer screening programs. We can also help with the cost of a range of tests and scans.
How our social work services can help
We can help if you need to turn to someone for support.
Have your own Medicare card and number if you’re 15 or older and enrolled in Medicare
You can get your own Medicare card and number if you’re 15 or older and enrolled in Medicare.