Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Income streams
These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.
How to claim Family Tax Benefit
Complete the following steps to claim Family Tax Benefit. Before you start, check if you can get it.
Family Tax Benefit Part A payment rates
The amount of Family Tax Benefit Part A we’ll pay you depends on your situation.
What Centrepay is
Centrepay is a voluntary bill paying service which is free for Centrelink customers. You can use Centrepay to arrange regular deductions from your Centrelink payment.
Income from outside Australia
Income you get from outside Australia can count in your income test.
When we pre-fill your information
There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill into reports for you.