Goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

Use the find a business or organisation search tool to check if the business you want to pay is an approved Centrepay business. If it is, you can set up a Centrepay deduction.

All businesses must meet the authorisation or registration requirements set out in schedule 1 of the Terms of Use.

Accommodation - includes rent, bond and arrears

You can set up a Centrepay deduction for these accommodation costs.

Centrepay is changing for some service reasons, from 3 November 2025. View Accommodation related changes in the Key changes column.

Accommodation typeCosts you can pay forKey changes
Boarding house accommodationBoard or lodgings either in a private home, or other shared accommodation.No key changes.
Caravan parkRental fees or site costs in a caravan park.No key changes.
Community housingAccommodation provided by community or Indigenous organisations.No key changes.
Short-term accommodation

Short-term accommodation, including:

  • emergency, sheltered and other crisis accommodation
  • rehabilitation accommodation
  • hostel accommodation, but not for holidays
  • motel or hotel accommodation, but not for holidays
  • caravans and mobile-style accommodation, but not for holidays.
No key changes.
Indigenous short-term accommodation

Short-term accommodation for Indigenous Australians, including:

  • sheltered accommodation
  • disability accommodation
  • rehabilitation accommodation
  • hostel accommodation.
Indigenous short-term accommodation will be merged into the Short-term accommodation service reason.
Private landlordsRent charged by landlords for private accommodation.No key changes.
Real estate agentsRent paid to an appointed real estate agent.From 3 November 2025 renamed to Real Estate and Property Agents.
Property managementRent paid to an appointed property manager.Property management will be merged into the Real estate and property agents service reason.
Supported accommodation

Fees and charges for:

  • retirement villages
  • nursing homes
  • lifestyle villages
  • hospice-style accommodation.
No key changes.

There are some accommodation types you can’t pay for with Centrepay.

Education and employment

You can set up a Centrepay deduction for these education and employment costs.

Centrepay is changing for some service reasons, from 3 November 2025. View education and employment changes in the Key changes column.

Education and employment typeCosts you can pay forKey changes
Childcare services

Costs for childcare services provided by approved childcare providers, including:

  • ongoing care
  • after school care
  • occasional or
  • holiday care.

Deductions set up before 3 November 2025 must have an end date added by 4 May 2026.

If a deduction starts after 3 November 2025, it must have an end date added on commencement.

The end date should be no later than the end of the calendar year in which the deduction commences.

Education expenses

Fees and charges for services to registered educational providers. This includes related educational expenses such as:

  • uniforms
  • equipment
  • workshops
  • excursions.

Deductions set up before 3 November 2025 must have an end date added by 4 May 2026.

If a deduction starts after 3 November 2025, it must have an end date added on commencement.

The end date should be no later than the end of the calendar year in which the deduction commences.

Employment expenses

Employment related expenses, including:

  • tools of trade
  • work uniforms
  • protective clothing
  • training
  • footwear.
To be removed.

Health

You can set up a Centrepay deduction for these health-related costs.

Centrepay is changing for some service reasons, from 3 November 2025. View health-related changes in the Key changes column.

Health typeCosts you can pay forKey changes
Funeral

Funeral related expenses, including:

  • funeral plans and bonds
  • prepaid funerals
  • actual costs of a funeral paid to funeral homes
  • accredited and registered funeral directors or other providers.

There are some items you can’t pay for with Centrepay.

To be removed and no new deductions can be added from 3 November 2025.

Existing deductions can continue until 1 November 2026.

Ambulance

Expenses related to using an ambulance or other service provided by:

  • the Royal Flying Doctor Service
  • emergency helicopter transfer service
  • other similar services.

Deductions set up before 3 November 2025 must have a target amount added to the deduction by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the value of what you would expect to spend on these services.

Medical services and equipment

Expenses related to medical services such as:

  • consultations
  • medication
  • hospital costs
  • rehabilitation
  • equipment such as wheelchairs, crutches, oxygen tanks
  • veterinarian expenses for domestic pets.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

Veterinarian expenses will be moved to a new Veterinary Services service reason.

Disability and community services

Expenses related to goods or services for disability and community services, including:

  • accommodation costs
  • respite for carers
  • travel and transport
  • education and training programs
  • meal preparation
  • home care services
  • therapy services
  • assistive equipment
  • child and family contact services.

Deductions set up before 3 November 2025 must have an end date added by 4 May 2026.

If a deduction starts after 3 November 2025, it must have an end date added on commencement.

The end date must be no later than six months from when the deduction commences.

Social and recreational

You can set up a Centrepay deduction for these social and recreational expenses.

Centrepay is changing for some service reasons from 3 November 2025. View social and recreational changes in the Key changes column.

Social and recreational typeCosts you can pay forKey changes
Social and recreational commitments

Expenses related to social and recreational commitments, including:

  • sporting activities and equipment
  • musical activities and equipment
  • church donations
  • sponsorships.

To be removed and no new deductions can be added from 3 November 2025.

Existing deductions can continue until 1 November 2026.

Finance services

You can set up a Centrepay deduction for these financial costs.

Centrepay is changing for some service reasons, from 3 November 2025. View finance-related changes in the Key changes column.

Finance typeCosts you can pay forKey changes
Community group loansLoans to approved community organisations.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the estimated amount payable.

No interest loansNo Interest Loans issued by Good Shepherd Microfinance.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the estimated amount payable.

General community housing loansLow interest housing loans provided by community or Indigenous organisations.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the estimated amount payable.

Special interest loansAppropriate loans from businesses registered to use Centrepay.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the estimated amount payable.

Insurance services

Insurance for any of the following:

  • house
  • home contents
  • vehicle
  • boat
  • caravan
  • pet
  • approved and regulated private health insurance.

There are some items you can’t pay for with Centrepay.

No key changes.
Savings

Deposits paid to microfinance savings plans. These include:

  • deposits to accounts
  • schemes or programs that don’t charge fees for savings or put you at a disadvantage.

These are available through partnerships between some:

  • not for profit organisations
  • financial institutions.

Financial institutions must be regulated and authorised under the Banking Act 1959. They must also hold an Australian Financial Services Licence.

To be removed from 3 November 2025.

Legal and professional services

You can set up a Centrepay deduction for these legal and professional services costs.

Centrepay is changing for some service reasons, from 3 November 2025. View legal and professional services changes in the Key changes column.

Legal and professional typeCosts you can pay forKey changes
Court finesCourt-imposed fines and expiration notices including paying compensation to victims of crime. You must contact the relevant Court Administrative Office in your state or territory to use Centrepay for these.

Deductions set up before 3 November 2025 will need to have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the amount payable as ordered by the court.

Court infringementsInfringements, such as speeding or parking fines. You need to contact the relevant Court Administrative Office in your state or territory to use Centrepay for these.

Deductions set up before 3 November 2025 will need to have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the amount of the penalty.

Professional services

Professional services and related expenses including:

  • legal
  • accounting
  • financial planning
  • document costs relating to births, deaths and marriages.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the estimated amount payable.

To be renamed as Legal Services.

This service reason will only be for payments for legal services under legal aid arrangements at a reduced or discounted rate.

You will not be able to use Centrepay for accounting, document costs and financial planning.

Travel and transport

You can set up a Centrepay deduction for these travel and transport related costs.

Centrepay is changing for some service reasons, from 3 November 2025. View travel and transport changes in the Key changes column.

Travel and transport typeCosts you can pay forKey changes
Motor vehicle registration

Expenses related to vehicle registration including:

  • cars
  • motorbikes
  • caravans
  • boats and trailers
  • paying for compulsory third party insurance.
To be removed from 3 November 2025.
Travel and transport

Travel and transport costs and expenses including:

  • Return to Country program
  • general transportation costs
  • furniture removal and storage
  • vehicle repairs
  • fuel.

There are some items you can’t pay for with Centrepay.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

This service reason will only be for payments for general transportation costs, including travel for return to country.

You will not be able to use Centrepay for furniture removal, storage, vehicle repairs and fuel costs.

Utilities

You can set up a Centrepay deduction for these utilities costs.

Centrepay is changing for some service reasons, from 3 November 2025. View utilities related changes in the Key changes column.

Utilities typeCosts you can pay forKey changes
Council services

Expenses related to council services including:

  • land
  • water
  • sewerage.

Rates and other services provided by:

  • local councils
  • shires
  • authorities.
No key changes.
Local council community servicesCommunity service costs provided by local councils or shires.No key changes.
ElectricityExpenses related to use of electricity.No key changes.
GasExpenses related to use of mains or bottled gas.No key changes.
Telecommunications

Expenses related to telecommunication services including:

  • fixed telephone line rental and use
  • mobile
  • internet
  • data services.
No key changes.
Water

Expenses related to connection and provision of water services.

There are some items you can’t pay for with Centrepay.

No key changes.

Household related costs

You can set up a Centrepay deduction for these household costs.

Centrepay is changing for some service reasons, from 3 November 2025. View household related changes in the Key changes column.

Household typeCosts you can pay forKey changes
Basic household items

Expenses related to the purchase of basic items for use by household members, such as:

  • clothing and footwear
  • small appliances
  • whitegoods
  • furniture
  • repair services for appliances and whitegoods.

To be removed and no new deductions can be added from 3 November 2025.

Existing deductions can continue until 1 November 2026.

Household goods lease and rental

Expenses related to rental of household goods.

These include whitegoods, electrical and furniture, where:

  • a regulated lease under the National Consumer Credit Protection Act 2009 applies
  • the lessor holds an Australian Credit Licence.

There are some items you can’t pay for with Centrepay.

To be removed and no new deductions can be added from 3 November 2025.

Existing deductions can continue until 1 November 2026.

Food provision

Food and personal item related costs, including:

  • grocery and community store purchases
  • meals on wheels.

There are some items you can’t pay for with Centrepay.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

Food provision to be renamed Food provision for remote areas.

Only for payments to community stores in remote or very remote locations.

Stores in urban and regional areas and butchers in all locations are no longer eligible.

Grocery and community purchases to be renamed as remote grocery and community store purchases.

Meals on wheels will be moved from Food provision to Home care and trade services.

Home care and trade services

Expenses related to home care services including:

  • domiciliary care
  • household maintenance
  • pest control
  • home security
  • technical aids
  • home modifications to assist mobility.

This includes trade services, such as:

  • electricians
  • technicians
  • plumbers
  • gardeners.

Deductions set up before 3 November 2025 must have an end date added by 4 May 2026.

If a deduction starts after 3 November 2025, it must have an end date added no later than six months from when the deduction commences.

Meals on wheels will be moved into Home care and trade services.

School nutritionExpenses related to community and school based nutritional programs for students.

Deductions set up before 3 November 2025 must have an end date added by 4 May 2026.

If a deduction starts after 3 November 2025, it must have an end date added on commencement.

The end date should be no later than the end of the calendar year in which the deduction commences.

Veterinary ServicesPayments for veterinary services and associated goods provided for a domestic pet.

Deductions set up before 3 November 2025 must have a target amount added by 4 May 2026.

If a deduction starts after 3 November 2025, it must include a target amount.

The target amount should be no more than the estimated amount payable.

The maximum deduction amount that you can pay is $50 per fortnight.

Page last updated: 3 September 2025.
QC 37951