Goods and services

If you get an eligible Centrelink payment, you can use Centrepay to pay for goods and services from approved businesses.

Use the find a business or organisation search tool to check if the business you want to pay is an approved Centrepay business. If it is, you can set up deductions.

All businesses must meet the authorisation or registration requirements set out in schedule 1 of the Terms of Use.

Some Centrepay deduction types need to include certain conditions. The mandatory condition may be:

  • a target amount
  • an end date
  • deduction limits.

There are some items you can’t pay for with Centrepay.

Housing and accommodation - includes rent, bond and arrears

You can set up a Centrepay deduction for these accommodation costs.

Accommodation typeCosts you can pay forMandatory conditions
Boarding housesBoard or lodgings either in a private home, or other shared accommodation.None
Caravan park feesRental fees or site costs in a caravan park.None
General community housingAccommodation provided by community or Indigenous organisations.None
Short-term accommodation

Short-term accommodation, including:

  • emergency, sheltered and other crisis accommodation
  • rehabilitation accommodation
  • hostel accommodation, but not for holidays
  • motel or hotel accommodation, but not for holidays
  • caravans and mobile-style accommodation, but not for holidays.
None
Private landlordsRent charged by landlords for private accommodationNone
Real estate and property agentsRent paid to an appointed real estate agent or property managerNone
Supported accommodation

Fees and charges for:

  • retirement villages
  • nursing homes
  • lifestyle villages
  • hospice-style accommodation.
None

There are some accommodation types you can’t pay for with Centrepay.

Education and childcare

You can set up a Centrepay deduction for some education and childcare costs.

Education and childcare typeCosts you can pay forMandatory conditions
Childcare services

Costs for childcare services provided by approved childcare providers, including:

  • ongoing care
  • after school care
  • occasional or
  • holiday care.

Deductions must have an end date.

The end date of your deduction should be no later than the end of the current calendar year.

Education expenses

Fees and charges for services to registered educational providers. This includes related educational expenses such as:

  • uniforms
  • equipment
  • workshops
  • excursions.

Deductions must have an end date.

The end date of your deduction should be no later than the end of the current calendar year.

School meals programsExpenses related to community and school based nutritional programs for students.

Deductions must have an end date.

The end date of your deduction should be no later than the end of the current calendar year.

Health

You can set up a Centrepay deduction for some health-related costs.

Health typeCosts you can pay forMandatory conditions
Ambulance services

Expenses related to using an ambulance or other service provided by:

  • the Royal Flying Doctor Service
  • emergency helicopter transfer service
  • other similar services.
Deductions must have a target amount.
Medical services and equipment

Expenses related to medical services such as:

  • consultations
  • medication
  • hospital costs
  • rehabilitation
  • equipment such as wheelchairs, crutches, oxygen tanks.
Deductions must have a target amount.
Disability and community services

Expenses related to goods or services for disability and community services, including:

  • accommodation costs
  • respite for carers
  • travel and transport
  • education and training programs
  • meal preparation
  • home care services
  • therapy services
  • assistive equipment
  • child and family contact services.

Deductions must have an end date.

The end date must be no later than six months from when the deduction started.

Veterinary servicesVeterinary goods and services including deposit, costs and fees provided for a domestic pet.

Deductions must have a target amount.

The regular deduction amount can’t be more than $50.

Finance and insurance services

You can set up a Centrepay deduction for some financial and insurance costs.

Finance and insurance services typeCosts you can pay forMandatory conditions
Community group loanRepayments for loans to approved community organisations.

Deductions must have a target amount.

The target amount should be no more than the estimated amount payable against the loan.

No interest loansRepayments for no interest loans, as well as charges and costs.

Deductions must have a target amount.

The target amount should be no more than the estimated amount payable against the loan.

General community housing loansLow interest housing loans provided by community or Indigenous organisations.

Deductions must have a target amount.

The target amount should be no more than the estimated amount payable against the loan.

Special interest loansAppropriate loans from businesses registered to use Centrepay.None
Insurance services

Insurance for any of the following:

  • house
  • home contents
  • vehicle
  • boat
  • caravan
  • pet
  • approved and regulated private health insurance.
None

Legal and related expenses

You can set up a Centrepay deduction for these legal and related costs.

Legal and related expenses typeCosts you can pay forMandatory conditions
Court finesCourt-imposed fines and expiration notices including paying compensation to victims of crime. You must contact the relevant Court Administrative Office in your state or territory to use Centrepay for these.

Deductions need to have a target amount.

The target amount should be no more than the amount payable as ordered by the court.

Infringements

Infringements, such as speeding or parking fines.

You need to contact the relevant Court Administrative Office in your state or territory to use Centrepay for these.

Deductions need to have a target amount.

The target amount should be no more than the amount of the penalty.

Legal servicesExpenses for legal services offered at a reduced rate, for example through legal aid.

Deductions must have a target amount.

The target amount should be no more than the estimated amount payable.

Travel and transport

You can set up a Centrepay deduction for some travel and transport related costs.

Travel and transport typeCosts you can pay forMandatory conditions
Transport services

Travel and transport costs and expenses including:

  • Return to Country program
  • general transportation costs.
Deductions must have a target amount.

Utilities

You can set up a Centrepay deduction for these utilities costs.

Utilities typeCosts you can pay forMandatory conditions
Council services

Expenses related to council services including:

  • land
  • water
  • sewerage.

Rates and other services provided by:

  • local councils
  • shires
  • authorities.
None
ElectricityExpenses related to use of electricity.None
GasExpenses related to use of mains or bottled gas.None
Telecommunications

Expenses related to telecommunication services including:

  • fixed telephone line rental and use
  • mobile
  • internet
  • data services.

This excludes payments for devices, including those sold as part of a bundle.

None
WaterExpenses related to connection and provision of water services.None

Household related costs

You can set up a Centrepay deduction for some household costs.

Household typeCosts you can pay forMandatory conditions
Food provision for remote areasFood and personal items purchased in community stores in remote or very remote locations.Deductions must have a target amount.
Home care and trade services

Expenses related to home care services including:

  • domiciliary care
  • household maintenance
  • pest control
  • home security
  • technical aids
  • home modifications to assist mobility
  • meals on wheels.

This includes trade services, such as:

  • electricians
  • technicians
  • plumbers
  • gardeners.

Deductions must have an end date.

The end date must be no later than six months from when the deduction started.

Page last updated: 1 November 2026.
QC 37951