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- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
How to transfer to Age Pension online
Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.
- Ageing
- Caring for elderly
Choosing between Carer Payment and Age Pension
In some situations, you can choose to get Carer Payment or Age Pension.
Transfer to Age Pension
If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.
- Top payments
- Rent Assistance
Who can get Rent Assistance
You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.
- Top payments
- Pension Bonus Scheme
How much you can get under the Pension Bonus Scheme
How much Pension Bonus you can get depends on your circumstances.
- What FIS information you can watch online
- Retirement
FIS Work Bonus video
This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.
- What FIS information you can watch online
- Retirement
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
- How to manage your payment
- Change of circumstances
Your Age Pension after your partner dies
When your partner dies, we need to reassess your income and assets. To stay eligible for Age Pension you need to meet the thresholds as a single person.