Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
How to claim Parenting Payment
Complete the following steps to claim Parenting Payment.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
Income maintenance period
This waiting period may apply if you or your partner have stopped work and got leave or redundancy payments.
Who can get Rent Assistance
You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
Examples of granny flat interests
We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
What your commitments are to get JobSeeker Payment
There are things you must do to keep getting your JobSeeker Payment.