Most useful information for moving to Australia

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Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. If you’re employed
  2. What to report

Pre-filled information for employment income reporting

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

Access to information

Providing you a number of ways to access documents and the information we have.

Granny flat interest

A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.

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Page last updated: 17 November 2025.
QC 60140